Recent Posts

Water Damage- Does the Source Matter?

3/15/2020 (Permalink)

IICRC S500, Fourth Edition SERVPRO of Warren County follows the IICRC standards for Water Damage Restoration.

When dealing with a water damage, safety is of utmost importance. SERVPRO of Warren County employs IICRC certified technicians that are trained to identify the safety factors in the three "types" of water losses. 

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated it can become unsafe. 

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

Sewage backup should be considered an emergency and dealt with as quickly as possible. We are the water damage restoration specialists with specific training and expertise to safely restore your home or business.

As you can see, the source does matter when dealing with a water loss. A professional Restoration Company should ask for the source of the water in order to properly mitigate the affected items. 

SERVPRO of Warren County will put safety first when dealing with your water loss. 

Call (270) 796-8080 

Your Home Should Have at Least 2 Types of Smoke Alarms

2/26/2020 (Permalink)

Photoelectric smoke detector Deep inside a photoelectric alarm is a tiny, pulsating light

Three Basics Types of Smoke Alarm

Smoke detectors are the single most effective life-saving device in most homes today. Studies show that occupants of homes without a smoke detector in Smiths, KY, more than double their risks of harm compared to properly protected structures. When considering the low price, nothing else you can do for fire safety costs so little.
There are three basic types of smoke alarm:

  1. Air sampling alarms
  2. Photoelectric alarm
  3. Ionization alarm

Some Smoke Alarms Take Constant Samples of the Air

The least common smoke detector is the air sampling one. They are usually found in highly sensitive spaces, such as scientific laboratories or certain businesses. However, they are expensive and are probably overkill for most homes.

Photoelectric Alarms

Deep inside a photoelectric alarm is a tiny, pulsating light. When smoke enters the chamber, it diffracts the light, triggering the alarm. This is ideal for detecting larger smoke particles, such as those from smoldering, electrical and furniture fires.

Ionization Alarms Are the Most Common

Hidden securely inside an ionization alarm chamber is an almost microscopic bit of americium 241, an artificial radioactive element. It creates a bridge for an electric current to pass through the alarm unit. When smoke particles interact with the americium, it interrupts the circuit, triggering the alarm.
This type of detector is most effective with small smoke particles, such as paper, wood and grease. It’s the cheapest method of detection, and if you disregard the experts and only have one fire detector, it should probably be one of these.
Some newer devices use both photoelectric and ionization to cover the widest range of fires. Either way, it’s strongly recommended to have both types of smoke alarm. Fires can experience something called a flashover, when an entire room hits a critical temperature and virtually everything erupts in flame. This may leave you with less than two minutes to evacuate safely, so seconds count.
If you have a home fire in Smiths, KY, call a restoration company as soon as possible. They can quickly tarp and cover damaged areas and start working with your insurance agent for a rapid, hassle-free recovery.

Jonathan Britt Receives One Team MVP Award

2/17/2020 (Permalink)

SERVPRO One Team MVP, J. Britt Even an MVP needs time to relax!

“I have never seen an employee with as much grit, knowledge, and leadership as Jonathan Britt”. This is one of the many heartwarming statements that can often be heard from coworkers regarding our Commercial Production Manager, Jonathan Britt. During the most difficult year for the SERVPRO of Warren County family, Jonathan was the glue binding our team together and keeping us pushing forward.

Jonathan was named the One Team MVP, which is a prestigious award given by SERVPRO headquarters to one team member from over 1700 franchises nationwide.  This title is granted based on providing the best service to clients, improvements made to the company, and the individual’s promise to be an overall exceptional teammate. 

Within the past year, Jonathan has been the brains of many improvements in communication and leadership among our departments. His focus for the year was to increase the efficiency between our production crews and office staff. He has implemented many safety and training workshops for our technicians to ensure they are providing the best quality work to our customers. Also, he crafted an Employee of the Month program to incentivize and honor those employees who perform at the highest standard.  Even with his meticulous schedule, Jonathan places top priority on encouragement and serving others. 

SERVPRO of Warren County is eternally grateful to be led by Jonathan Britt and to follow in his vision for our future. Being a One Team MVP is no light achievement. We look forward to seeing the passion for work, ideas crafted, and success achieved in 2020. 

What causes Mold?

2/17/2020 (Permalink)

Mold on kitchen cabinet Mold Growth on Kitchen Cabinets due to prolonged moisture

Several Factors can cause Mold to grow in your home:

  • Mold spores
  • A food source 
  • Darkness 
  • The correct temperature
  • Oxygen
  • Moisture (eg water leaks, humidity)
  • Time (most molds can begin to grow in 24-48 hours if the conditions are right)

Moisture is really the key cause of mold growth since the other conditions on the list are always going to be present in homes.

So, essentially, the difference between whether mold grows in your home or not comes down to whether you have a moisture problem., and most moisture issues are controllable. 

Bathrooms: Using the exhaust fan in the bathroom and laundry room can help by venting the humid air outside. 

Leaky Pipes: Even the smallest of leaks can create the worst of mold problems. Regularly check inside of cabinets and vanities and correct any potential leaks. 

Leaking Roofs: Water will take the path of least resistance. Since most roofs are angled, check the entire attic space if you suspect you have a roof leak. Even though the attic is not livable space, the mold spores could spread and cause growth in other parts of the house. 

The are several other factors that cause mold to grow, but preventative maintenance will greatly reduce the possibility. 

If you suspect that your home or business has a mold problem, SERVPRO of Warren County has the training, equipment, and expertise to handle the situation.

Burst Pipes? Count on Quick, Efficient Help

2/14/2020 (Permalink)

Hole on drywall shows pipes, drying equipment on wooden floor. Concept of Pipe burst, water damage A pipe burst in a Bowling Green, KY home

Dealing with bursting pipes in your Bowling Green, KY, home can mean much more than just shoveling out excessive amounts of water. Along with getting professional help to fix broken pipe, contacting a professional water remediation expert can ensure proper cleanup and restoration, as well as reducing the chances of mold growth.

Improper Cleaning Can Lead to Secondary Damage

Water damage can be tricky. The main area of concern may be obvious, but water has a way of sneaking into walls, flooring, furniture, and other porous materials. If not addressed properly, that excess moisture left unchecked can quickly lead to a mold infestation and degrade vital structural components of the home. A trusted expert will arrive quickly and efficiently address the issue. While waiting for help to arrive, there are a few steps to ensure a smooth process:

  • Shut off the main water supply and find the source of the water.
  • Remove wet furniture and personal items to a dry location to air out.
  • Porous, non-essential items that are damaged should be tossed to prevent mold growth.
  • Begin removing water with buckets and wet/dry vacuum.

The Cleanup Process

Once help arrives, those bursting pipes will soon be a forgotten hassle. Armed with the know-how and proper tools, they will be able to detect hidden moisture and remove any standing water that remains. During the process, they will monitor and document the drying process, which involves intricate temperature and relative humidity controls to verify proper drying.
Once the water is gone, professional-grade deodorizing and sanitizing agents will be used to make it “Like it never even happened.” If other issues are found, you can trust that the restoration process will happen as quickly as possible and that any potential areas of secondary damage are removed and restored.
If you come home to bursting pipes, help is just a call away. Counting on a professional known for being Faster to any size disaster can minimize the damage and get your home back to normal.

Smoke Odor Removal in Bowling Green, KY

2/4/2020 (Permalink)

a kitchen with charred walls near the oven SERVPRO of Warren County will get your home smoke odor free after fire damage.

When you walk through your building in Bowling Green, KY after a fire, you may be overwhelmed by the smell of smoke. Fire does more than burn your structure and the things inside it. It also permeates the air with an intense smoke odor, and getting rid of this odor is part of the mitigation process. There are three main methods professional remediation experts use for smoke cleaning.

1. Thermal Fogger

A thermal fogger uses a vaporized solution to neutralize odors in your building. By heating the solvent, the machine produces a fog that it releases into the room. The deodorizing particles find their way into carpet, walls, cracks, crevices and vents to trap smoke particles and absorb them, leaving behind a fresh scent without the use of water.

2. Ozone Machine

An ozone machine creates the same atmosphere that occurs in nature after a thunderstorm. It is effective in smoke cleaning because it purifies the air by traveling the same path that the smoke took through the building and oxidizing its fumes. Technicians seal off the affected area and set up the industrial ozone machines. They vacate the area, letting the machines work their magic, and return later to a room that no longer reeks of smoke.

3. Air Purifier

An air purifier pulls malodorous air into it and releases purified air. The best air purifier to use for the remediation of smoke damage is a HEPA purifier with an activated carbon filter. The HEPA filter can trap extremely small particles. The pores in the activated carbon filter hold smoke particles and neutralize them, ridding the area of odor.

There are many smoke cleaning devices and techniques. After assessing the damage to your building during the walk-through, experts can recommend the method they think would be the most effective in neutralizing the smoke odor in your building so that you can get back to business.

How the Pros Will Clean up After Water Damage in Your Office

1/31/2020 (Permalink)

Empty warehouse with standing water Standing water in a Woodburn, KY warehouse

Imagine this scenario: You arrive at work in the morning and see water all over the floor, dripping down the walls or coming out of the ceiling. You probably don't even want to think this could happen in your building. However, severe weather, appliance malfunctions or plumbing issues can cause severe water damage. A pipe burst cleanup can be extensive and time-consuming. Luckily, professional water removal companies have the equipment and skills to make your office as good as new again.

Arriving on the Scene

When you call a water cleanup team, crews will usually arrive within a few hours. Teams can respond 24/7, every day of the year. Before starting the water cleanup, technicians will do the following:

  • Discover the source of the damage and stop it.
  • Inspect the building to assess the extent of the damage.
  • Make a plan to clean up and restore your building.

Removing the Water

A pipe burst cleanup can require removing a large amount of water. Crews will begin by extracting standing water and then removing saturated areas such as carpet, furniture and walls. Fortunately, a burst water pipe will not contain hazardous black water.

Dry it Out

Getting rid of the water isn't enough. To discourage mold growth, the team will thoroughly dry the affected area with fans and dehumidifiers.


Supply line leaking should not leave harmful water in your office, but this doesn't mean there can't be secondary damage. The technicians will use powerful chemicals to clean all surfaces in your Woodburn, KY, office. This will keep mildew and mold away.


Despite the company's best efforts, some items are not salvageable after a flood. Crews will tear out drywall, carpet and other building materials. They'll replace these and bring your office back into working order. Technicians can also dry and clean documents and electronics.
Make sure you get professional help for pipe burst cleanup. The team will use a proven process to make your building safe for work.

3 Biggest Reasons to Work With SERVPRO

1/23/2020 (Permalink)

One truck box, two green vehicles, SERVPRO vehicle parked on a residential property SERVPRO is locally owned, so it can respond quickly

Companies of all types and sizes come and go. The most successful ones stand the test of time because they provide reliable service, regardless of the customers' needs. When you enlist the help of a SERVPRO franchise, you can expect this kind of response and treatment. If you experience a disaster in the workplace, this professional cleanup team will work diligently to get your business up and running once more.

Types of Disasters the Pros Can Take On

You do your best to prepare for emergencies at work. Still, weather, malfunctions and other accidents can occur. A nearby SERVPRO franchise has the skill and experience to help with a variety of challenging situations. Call upon the team for:

  • Flood cleanup
  • Fire and smoke remediation
  • Mold removal
  • Storm damage cleanup

The Right Qualities

For something as critical as making your office safe again, you need to know that certified professionals are on the job. The right technicians will have an extensive background in disaster cleanup. Every team member with have professional credentials and the skills you would want. The team will use industry-grade equipment to remove water, clean up soot and ash, or get rid of mold from the surfaces of your Plum Springs, KY, building. The company also employs effective techniques to thoroughly sanitize the affected area so you can feel at ease about returning to work.

Never Far Behind

It's nice to know that you can call the professionals and have crews on the ground that same day. SERVPRO is locally owned, so it can respond quickly, no matter how extensive the damage may be in your building. If the team needs additional help such as technicians or supplies, the corporate office can mobilize forces and send more resources to help.
If you find yourself trying to recover from a disaster, make sure you hire a local SERVPRO franchise. The company has everything you would want in a professional restoration partner.

How To Get Mold Insurance Coverage

1/9/2020 (Permalink)

Inside of a drywall covered with mold Moldy office in Alvaton, KY

How To Get Mold Insurance Coverage

You have probably heard horror stories about mold destroying properties. Without proper insurance, your company could have to use its profits to pay for mold remediation services.
That is why you need to make sure you have proper insurance coverage. Mold insurance claims can help pay for the following:

  • Property damage
  • Mold cleanup and restoration costs
  • Bodily injury

Unfortunately, general commercial liability insurance does not always cover mold damage. However, you may be able to add mold coverage to your policy.

Mold Insurance

Some general property or liability insurance policies do cover mold, but the coverage is usually limited. Oftentimes, they don’t even cover the cost of remediation or investigation.
However, your pollution liability policy may allow you to file a mold claim. You can also add mold coverage to this pollution insurance.

Mold Management

Even if you do have proper insurance, there is no guarantee that the insurer will pay for the mold damage. If you do not take proper steps to mitigate the spread of the fungus, your mold insurance claims could be denied.
To prevent this from happening, make sure your Alvaton, KY, business has a mold management plan. You should have policies in place to both prevent mold growth and address any visible signs of the fungus.
Keep in mind that mold can appear just 24 to 72 hours after water damage occurs. Any floods or leaks must be cleaned up immediately to ensure the insurance provider accepts your claim.

Filing Your Claim

After the mold strikes, you should contact your provider to find out the type of coverage you have. You should also pick black mold cleanup specialists who work with the insurance company. This will make the mold insurance claims process less stressful for you and your business.
You don’t want to be stuck without insurance when a mold disaster strikes. You should thus make sure that mold coverage is part of your commercial policy.

Preventing Frozen Pipes This Winter

1/9/2020 (Permalink)

Pipe insulation Insulate pipes that pass through unheated areas of the building

As the weather turns colder and the snow piles up, it’s important to understand how the changing seasons affect your facility’s maintenance routine. Winter poses different hazards and there are different methods of preventing them. Keeping your building warm and dry means understanding these risks and doing the work that will protect you from them. Let’s talk about how to prevent frozen pipes, which can burst and lead to water damage indoors.

Tips for Preventing Pipe Freezing

Use the following tips to help prevent issues with pipes freezing:

  • Keep the thermostat at the same temperature day and night.
  • Add insulation to crawlspaces and utility access areas.
  • Insulate pipes that pass through unheated areas of the building.
  • Increase ventilation to pipes in kitchen and bathroom areas.

The general rule you want to follow is this simple: Making sure your pipes receive the benefit of your regular HVAC climate controls will prevent ice from forming in them. That’s why it’s important to check on insulation and to keep your temperature controls at a reasonable setting day and night. Temperature fluctuations in the main work areas are amplified in crawl spaces and other less-insulated parts of the building.

Pipes Freezing in Extreme Temperatures

No matter how hard you try to prevent frozen pipes in Smiths Grove, KY the winter weather occasionally just throws you a curveball. That means there’s a chance an extreme cold period could overcome your prevention measures, especially if that cold snap is more drastic and longer than usual for Smiths Grove, KY. When that happens, it’s important to have an emergency plan.

This emergency plan needs to include local restoration experts who know how to deal with a burst pipe, so you know that you will get help with cleanup and with water line repair afterward. If you work with your insurance company and plan, it’s easy to make sure your choice will be covered, too, so you have an easy-to-follow plan of action when an emergency strikes that will help your facility bounce back after an emergency.