Recent Posts

SERVPRO wins 2019 Chairman's Silver Award

7/28/2020 (Permalink)

Each summer, SERVPRO Headquarters holds a national convention to recognize the accomplishments, hold training sessions, and gather over 1700 franchises leaders from across the United States. Although this year's event was hosted completely virtual in light of COVID-19, it did not halt the company from celebrating its many achievements and remaining status as the #1 restoration company in the nation. 

SERVPRO of Warren County was awarded the Chairman's Silver award for 2019! This honor is given to top franchises based on their sales performance from the prior year. Our sales team is led by Brad Evans, who began his career with SERVPRO in February 2019. 

We are humbled and blessed to be recognized with this award, with the credit going to our amazing clients who trust us to restore and clean their properties. SERVPRO of Warren County thanks you all! 

Are You Prepared?

7/22/2020 (Permalink)

Flooded house This house was flooded due to heavy rains.

Summer storms seen to pop up in Kentucky unexpectedly this time of year. Some can be a short burst of rain while others can dump several inches in a short period of time. 

A little preparation can assist in making this easier to deal with. Here are a few tips that may help:

  • Review your insurance policy-
    • Contact your agent to ensure you have proper coverage.  
    • Knowing what is covered and policy limits if crucial.
  • Keep gutters clean of debris, and make sure that they are diverted away from the structure. 
  • Periodically check your sump pump- 
    • Clean the float. 
    • Check the battery backup.
    • Make sure it is plugged in.

When a storm affects your property, SERVPRO of Christian, Todd, Logan, and Simpson Counties had the expertise, manpower, and equipment to minimize the damage and return you back to normal. 

Call us at (270) 885-8811 and we can customize our Emergency Ready Plan to fit your needs and help prepare. 

Smoke and Soot Damage in Bowling Green, KY

7/17/2020 (Permalink)

Two men cleaning a ceiling from fire soot These SERVPRO technicians are starting to clean soot off of a ceiling after a fire loss

Did you know that SERVPRO of Warren County employees are trained for cleaning smoke and soot from any building? Smaller fires may seem like no big deal until you start to look at the walls, contents, and the ceiling around the affected area. When this happens, time is of the essence as the longer the soot remains, the more potential for corrosion of the contents from the chemicals. Here are a few important facts about smoke and soot damage that SERVPRO can help tackle. 

  • Smoke travels just like hot air. It migrates to the ceilings and cooler areas within the building. 
  • Opening a window is the best tactic to getting smoke out of the area. 
  • There are different types of smoke, including wet or dry, so knowing the cause of a fire will help your SERVPRO team know the best cleaning practices to use. 

Call on the fire experts here at 270-796-8080 to make sure your home or business is up and running in no time. 

What You Need to Know About Summer Flooding

7/16/2020 (Permalink)

a flooded kitchen with chairs knocked over SERVPRO of Warren County is the number one choice for water damage cleanup!

In Warren County, we are home to Barren River Lake and many other smaller bodies of water. It is critical for us to know warning signs of a potential flood situation, especially if your home or business is nearby. SERVPRO has identified a few dangerous areas for people like you. 

Danger Zones:

  • Areas near rivers: riverbanks can easily overflow with water after heavy summer rains, which can quickly cause damage to any property surrounding it. 
  • Around dams: the worst cases scenario would be a failed dam that could cause a rushing surge of water into your home or business. 
  • Highly populated areas: with a large amount of buildings and roads in a certain area, this can prevent water absorbing into the ground to prevent flooding. Storm drains are the best option to aid in this situation, but even they can clog and fail. 

Water can be dangerous even after a few inches, so more precautions are better than none. Call SERVPRO of Warren County with all of your water damage needs! (270) 796-8080

Safety Tips for Burning a Candle

6/26/2020 (Permalink)

burning candles Keeping our community safe is our top priority!

In our industry of fire restoration, we have many customers who had a simple accident turn into a major loss. Space heaters, stove top grease, and smoking materials are the leading causes of fires, so it is critical to take every precaution to avoid a disaster. Here are a few tips on safely lighting and handling candles in your home or business. 

  • Keep a distance of 12 inches between candles and any material that can catch fire.
  • Place the candle on a sturdy and uncluttered surface.
  • Always blow out the candle before leaving the home or going to sleep. 
  • Never use a candle if someone in the home requires an oxygen machine.
  • For a power outage, it is better to rely on a flashlight or battery-powered lighting rather than a candle to avoid a fire.

Warren County Fire Cleanup in your Commercial Property

6/19/2020 (Permalink)

A room with toys and furniture with fire damage Apartment Complex Fire in Bowling Green, KY

Your commercial property in Bowling Green has caught fire, so what happens now? The number one step to take is to remain calm, but take immediate action. Here are some important steps we advise all property managers or business owners to implement after a fire. 

1. Call SERVPRO of Warren County

Just like you, we are the experts in our field and the #1 preferred vendor for all fire remediation! We handle every aspect of the job including content inventory, drying, cleaning, and reconstruction. Attempting to cleanup the job on your own can put you at risk for injury and illness, so make the call to us immediately.

2. Gather the appropriate records

It is crucial to have your documents ready when you contact the insurance company to notify them of your loss. We encourage our customers to purchase fireproof containers for those records, or calling SERVPRO to get a FREE electronic version that can be shared with many employees. 

3. Notify your insurance company ASAP.

Once the fire is put out, contact your insurance company and let them know you would like to file a claim. Make sure you ask them how much coverage you have for mitigation and reconstruction. 

4. Ask permission to enter your building after the fire. 

Fires can subject significant damage to the structure of a building which could make it unsafe to walk inside. Always make sure you get clearance from the fire department or marshal to ensure your safety.  

We are a 24/7 business that can handle any size job at any location! Call on us at (270) 796-8080.

SERVPRO Storm Team goes to Chicago and Cincinnati

6/15/2020 (Permalink)

A flooded laundry room with washer and dryer This home was flooded up to 8 inches by extreme rains in Chicago, IL

Welcome to Storm Season! 

A part of SERVPRO being "One Team" means that franchises band together when disasters strike. Production Technicians and Marketing representatives from across the country are often called upon to help local franchises with an overwhelming amount of calls come in from customers. 

Last month, Team Moody was dispatched to Chicago and Cincinnati during the same week to help with extreme basement flooding. Chicago, specifically, experienced over 8 inches of rain in 4 days, which caused sump pumps to fail and floor drains to back up. This is what we call a sewage loss with Category 3 water that is full of bacteria and contaminants. We are responsible for removing non-salvageable materials, drying out the structures, and disinfecting the affected areas. 

Our technicians were able to restore over 35 homes during our two-week travel period! We are so grateful to be trusted across the country as the #1 restoration service. Call on us today! 

Duplex Fire in Bowling Green, KY

6/5/2020 (Permalink)

Wooden studs of a home We removed the drywall, flooring, and insulation that was damaged in this duplex home fire

On April 14th, our office got a call from an insurance agent asking for help on a fire in the middle of a duplex home. The shed attached to the back of the building stuck fire and damaged both of the apartment homes. Our Marketing Manager, Brad, rushed to the home to evaluate the damage and create a plan for mitigation and total reconstruction. 

The first step was to clean out the damaged contents and take a full inventory of each item. Creating this list helps our homeowners get coverage to replace the items that are non-salvageable. After that, our production technicians were able to cleanup the insulation, remove drywall, and take up the flooring to make sure the frame of the building was safe and secure. They also worked tirelessly on removing the appliances, cabinetry, and HVAC units that were damaged. Lastly, our Reconstruction Department will come in to rebuild the home and make it look "Like it never even happened." 

Call on us ANY time, for ANY size, at ANY location. (270) 796-8080

Feeding Our First Responders

5/27/2020 (Permalink)

A red and green truck in front of a building with people standing around Our Marketing Manager Brad thanking the Bowling Green firefighters for their dedication and bravery on the front lines

The COVID-19 pandemic has taken its toll on every single one of us. Businesses are struggling financially, health care providers are becoming sick and overworked, and our community is riddled with fear and worry. Our SERVPRO team wanted to give back in any way we could, and decided to say "thank you" to all of the first responders who cannot stay at home due to their work. So what better way to say thanks than to provide a warm meal?

Our marketing team hooked up the grill and traveled across Warren County for two days. We provided grilled pork chop sandwiches, chips, and waters to each fire station, EMS headquarters, the police department and the Sheriff's office.  We even made time to stop by some of our insurance agents to thank them for referring us to their customers. The looks on their faces were priceless to us, and we could not thank them enough for still working and being on the front line of danger. 

SERVPRO believes in community service and being one large team working together. First responders, we respect your sacrifice every day to keeping Bowling Green safe! Thank you for all you do! 

Removing Water from a Bowling Green Home

5/5/2020 (Permalink)

Green fans and dehumidifier in a living room Air Movers and Dehumidifiers being used to dry this home in Bowling Green, KY

Heavy rains from a storm can cause standing water in your home or business especially if you have a basement or live in a low area. Often times, the mitigation process requires several pieces of equipment and professionals like SERVPRO to come in and effectively dry the structure. The quicker you make the call, the less chance mold has to grow. Here are a few materials that we use for any size water loss.

Industrial Air Movers: These are essentially large fans that are designed to dry out any structure type in homes and businesses. Our production technicians strategically place them across the effected area to ensure every nook and cranny is reached. 

Dehumidifiers: Removing the moisture in the air is a crucial part of drying after a storm. SERVPRO takes the square footage of the wet area to decide how many dehumidifiers will be required for a safe drying. 

Extraction Pump: This device removes any standing water for large floods over 2 inches. SERVPRO of Warren County has two types of extractors; one that is portable and needs electricity and one on a truck mount that requires gasoline. 

Hiring professionals after storm damage is the best way to ensure your home or commercial property will be safely dried and healthy for those in the building. Call us at (270) 796-8080 for a free estimate on your water damage or reconstruction!