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Fire & Water - Cleanup & Restoration

Archived Blog Posts

3 Tips To Stop Sewage Backup

4/24/2019 (Permalink)

Sewer backup can cause extensive damage.

Preventative Measures To Prevent Sewage Backup

A sewer backup can cause extensive damage at a residence in Plum Springs, KY. There are several measures homeowners can take to reduce the likelihood of blockages in lines, and it may also be possible to install specialized equipment to prevent flooding caused by an overflowing municipal main. Follow these three preventative tips to reduce the risk of sewer damage.

1. Only Flush Sewer-Safe Materials

Only toilet paper should be flushed down toilets. If a toilet is prone to developing clogs, a homeowner may want to select thinner single- or double-ply toilet paper. No other materials should be flushed down toilets or put down drains. Even moist towelettes described as being sewer-safe may result in blockages.

2. Use Root Killer To Prevent Blockages

Old sewer lines may be more prone to blockages formed by invasive tree roots. Homeowners can treat lines with a foaming herbicide once a year to eliminate growth and prevent a common backup cause. Avoid solutions that contain copper sulfate, an ingredient that may damage pipe materials.

3. Consider Installing Specialized Components

Homeowners may want to consider installing plumbing components designed to decrease the likelihood of backups. Consult with a plumber to determine whether a backflow valve, overhead sewer or standpipe could significantly limit the risk of sewer damage at a residence. A backflow valve or standpipe can be relatively affordable, whereas an overhead sewer is a more costly solution.

These tips may help to reduce the likelihood of a sewer backup. Homeowners can take preventative measures to prevent blockages or clogs from forming in residential lines. Depending on the condition of these lines, a homeowner may want to invest in a sewer cleaning. Specialized modifications can prevent flooding resulting from an overflowing municipal main. If a property sustains any sewer or storm damage, homeowners should rely on a residential mitigation and restoration company located in Plum Springs, KY.

How To Remediate Water Problems at Your Commercial Property: 3 Tips

4/18/2019 (Permalink)

SERVPRO, professional and dedicated to being fast on site to prevent further damage.

Tips To Keep In Mind When Water Damage Arises In Your Commercial Property

When your Plano, KY, commercial property is damaged by water, you may not know where to begin when it comes to cleanup efforts. Depending on the type of water damage your building experiences, recovering and making repairs can be challenging. However, there are a few tips you can keep in mind so you can take action right away when such problems arise.

1. Turn Off the Main Water Line

If your problem is stemming from frozen or broken pipes, you may be able to reduce the amount of damage that occurs by turning off the main water line. It is important to remember to take this step only if the shutoff is in an area that is safe, not flooded or does not contain electrical paneling. If you rent the building and do not know where the shutoff valve is, call your landlord as soon as you discover the line break so he or she can come to assist you.

2. Close Off Affected Areas

Water cleanup may be simpler if you can keep flooding contained. For example, in the case of flooding from a broken sink pipe in the bedroom, You can attempt to seal off the area by closing the door and stuffing the base with towels. Once the area is secure, place caution signs around the area to alert employees to the possible danger and do not allow anyone inside until professionals arrive to drain away the water.

3. Call in Professional Remediation Services

Calling your local water damage and cleanup company can be instrumental in the remediation process, especially when it comes to preventing problems that are caused by standing water. A company that specializes in water removal and restoration may help reduce the risk of mold growth and other issues that can be caused by flooding.

When water damage threatens your Plano, KY, business, knowing how to reduce the risk of long-term problems can help you lower repair costs and protect your greatest investment.

Answering a Few Common Question About Mold

4/12/2019 (Permalink)

When disaster strikes call SERVPRO

Four Common Questions About Mold

When commercial property owners notice mold growth in their buildings, it is reasonable to panic, but it is not always necessary. However, if you are currently experiencing a mold problem, you likely have a few questions. Therefore, to help ease your mind, the below list is a compilation of the four most common questions about mold.

1. Is Mold Toxic?

There are variations of mold, and some of them are toxic while others aren't. Most common funguses are not poisonous and will not negatively impact health unless you are exposed to high levels for prolonged periods of time. Therefore, quick remediation is always best.

2. How Fast Does Mold Spread?

Mold growth can begin within 24 to 48 hours of water damage, and it will continue to spread rapidly after that if not remediated. Also, mold is not limited to only water damaged areas. Spores can spread throughout your property through ventilation systems, contaminating multiple areas at a time.

3. What Are the Primary Causes of Mold?

High humidity and moisture or water damage are the primary causes of mold development. Spores exist everywhere, and there is no way around that, but to grow fungus needs water and moisture.

4. How Does the Remediation Process Work?

When hiring a mold remediation specialist in the Smiths, KY, area, keep in mind that it is a five-level process: (1) protection, (2) containment, (3) tear out, (4) cleaning and disinfecting and (5) salvage and restoration. While containment and tear out are the most significant parts of the remediation process due to actual mold removal, each level builds on the next to ensure the safety of your building, tenants and yourself.

Mold growth is a real concern for many property owners. However, the fears can be minimized if you take action when you encounter a problem and call in a specialist. The number of mold varieties and the possibility of spread means that calling in professionals may be the only responsible action to take.

Grease Fire in Bowling Green, KY

4/8/2019 (Permalink)

Kitchen Fire in Bowling Green, KY

This Bowling Green, KY kitchen was damaged when a pan caught fire and ignited the stove and cabinetry above. Smoke and soot affected most of the home and the resident had to move out until work could be completed. We heard about the fire on Twitter and arrived on the scene while it was still smoldering.

SERVPRO of Warren County was there to help

It takes several days of scrubbing down walls and ceilings as well as setting negative air machines to help with the odor in the home. SERVPRO of Warren County uses special chemicals in order to cut through the grime caused by a grease fire. Our crew works dilligently to get this work done in order to get the resident back in their own bed where they belong.

Our customer was very happy that we were there in a timely manner to get the process started as smoothly as possible.

Solar Panels vs. Nature: What Could Crack the Cells

4/8/2019 (Permalink)

Solar Panels on the roof of a suburban house in Bowling Green, KY.

Solar panel damage is rare, but when it does happen, it’s usually as a result of a hard-hitting storm. There are a few things you can do to prepare if you know a storm is on the way to Bowling Green, KY.

The examples below of instances where panels stayed intact may give you peace of mind that yours could also stay safe.

When Nature Strikes

Solar panels are usually built to hold up even in the most extreme of circumstances. However, there are some common causes to damaged panels.

 • Hail (especially when it hits the same spot repeatedly)

• High winds (uplift can happen when wind blows between your roof and panels)

• Roof damage (if your roof wasn’t built well to begin with, the panels can fly off with it)

Where Solar Panels Stayed Intact

Storms have tested panels with much success in recent years:

• Hurricane Maria: 180 mph winds didn’t even leave a scratch on a 645 kW solar array on a VA hospital in San Juan. It operated well after the storm, even though nearly all of the island was without power.

• Hurricane Sandy: panel damage was few and far between in New Jersey when this hurricane hit in 2012, days after the state installed dozens of panels.

• Severe hail in Denver: only one out of more than 3,000 panels on the National Renewable Energy Laboratory campus was damaged in this rare storm.

What To Do Before and After the Storm

Prepare for a storm the same way you would without solar panels. Don’t try to remove them, as the racks are built to handle the storm. You may want to take pictures of the system just in case. If the storm does cause an issue, you can show those pictures to your insurance agent. Most providers cover panels, but you may want to double check before it’s too late.

When you do experience panel damage, don’t try to fix it yourself. Always call a professional in Bowling Green, KY, first.

SERVPRO of Warren County is ready to respond immediately to water and storm damage emergencies. 

Why Is IICRC Certification Important?

3/24/2019 (Permalink)

SERVPRO is certified with the IICRC for water, fire and mold damage

The standards for the restoration industry are set by the Institute of Inspection Cleaning and Restoration. A professional who holds this certification is prepared to use cutting-edge techniques and offer the highest standard of service. There are several reasons that the Preferred Vendors of insurance companies maintain IICRC credentials.

Industry-Wide Standards

The standards of this certifying agency are developed and maintained by leading restoration professionals. This organization collaborates with the American National Standards Institute and establishes its own standards:

  • ANSI
  • BSR
  • IICRC

ANSI and BSR standards apply to particular types of restoration, whereas Institute certification is earned by restoration professionals. In order to become certified, a service provider must demonstrate their knowledge of and ability to adhere to best practices for mitigation and restoration.

Up-To-Date Methods

The Institute regularly updates standards and offers new certifications. Even after a professional earns a certification, he or she must still obtain 14 credit hours of continuing education every four years. This requirement ensures that the certifications issued by this agency remain current based on industry standards. Any professional who holds a restoration or mitigation certificate should be capable of meeting or exceeding the expectations of clients and insurers.

Preferred By Insurers

Most mitigation and restoration companies that insurance companies consider Preferred Vendors maintain certification. In order to be considered certified, a company or franchise must employ at least one credentialed technician. SERVPRO is an approved training school, and new franchise owners and employees are encouraged to obtain and maintain certification. Insurers can trust that certified restoration professionals will recommend the best methods for damage mitigation and restoration.

Clients and insurers should make sure that the service they hire to restore damage is certified by the IICRC. This certification indicates that professionals are trained in the most effective methods. Inquire about the certification status of a damage mitigation and restoration company in Richardsville, KY.

What To Do if Your Light Floods

3/15/2019 (Permalink)

Leaking water from light fixture in a Plano, KY home

How to Repair Water Damage to Your Ceiling

A broken pipe or overflowing bathtub can cause leaks in the oddest places. If there is a light fixture on the ceiling directly below the leak, you could find water in the light. Water and electricity don't mix well, so it's important to take a few preliminary steps before water restoration experts arrive to repair the water damage to your ceiling.

1. Cut Electricity

The first thing to do is to stop the electrical current that is flowing to the light. Water is an excellent conductor of electricity, so a light fixture with water poses a risk of shock to anyone who comes into contact with it. If you want to make sure that the electricity is off, you can test nearby dry surfaces with a voltage tester that doesn't make actual contact with the surface.

2. Stop Water Flow

After you have eliminated the electrical risk, it's a good idea to shut off the source of the leak. If a toilet overflow is the culprit, turn the water off at the wall to stop water from running into the tank. If you have a broken pipe, you will likely need to turn the water off at the water main to keep from getting more water in the light below.

3. Call Professionals

Ceiling damage from a water leak is not the sort of thing you want to handle on your own. Certified technicians in Plano, KY, have the knowledge and tools to fix the problem safely and efficiently. By leaving it up to them, you can likely avoid secondary damage such as mold or further leaking and be confident that the damage is remediated completely.

A leak on the second floor may result in water in the light below it. Your best course of action in this situation is to stop the flow of electricity and water to the area and let the professionals take it from there.

Perpetual Mold: Ending the Cycle Once and For All

3/6/2019 (Permalink)

Mold in floor on a Smiths, KY kitchen

Perpetual Mold

Most people are automatically alarmed when they hear the phrase black mold. However, when dealing with other types of mold, they may be nonchalant about the removal process, foregoing safety measures and buying the most readily available cleaners. Then, they are surprised when the mold returns and keep coming back no matter how hard they scrub or which chemical cleaner they use. There is a good reason for this perpetual cycle, and that is that surface cleaning is only half the battle.

1. Getting to the Underlying Issue

Mold cleanup is thorough and deep. While you may only see the mold on the surface of your walls, it is likely deep within the wall cavity. Therefore, to truly eliminate a mold infestation, you have to get below the surface, exterminating the infestation where it began.

2. Removing All Signs

Black mold, or any mold for that matter, spreads quickly, and its spores can allow it to hop from one location to the next, traveling on air currents and through vents. The ability for mold to travel means that it is necessary to remove all signs, and while it is unlikely to remove every spore in a home, eliminating the source of the infestation is a great place to start.

3. Controlling the Atmosphere

As previously mentioned, mold spores travel on air currents, meaning that it is necessary to restrict that movement when trying to remediate an infestation. This control is difficult and time-consuming, as rooms must be quarantined from each other and ventilation limited and controlled. Also, movement in a room must be limited and slow.

4. Calling for Inspections

Mold remediation is best performed by a disaster restoration specialist in the Smiths, KY, area. These companies are certified and experienced in mold removal, and they will not work on your house until they test for species and understand the right path forward.

While toxic black mold is dangerous, many mold varieties may produce adverse health effects. Therefore, before diving into DIY remediation, think about the chances of perpetual mold, and how a specialist may be your best choice.

4 Important Steps You Should Take To Reduce Space Heater Fires

2/22/2019 (Permalink)

Keep space heaters clear of dust and pet hair

4 Steps To Take Preventing Fire Damage From a Burned Space Heater

Space heaters can be very convenient, especially if you have one room in your home that never seems to get enough heat from your central HVAC system. Whether you use a space heater regularly or you only pull it out on the coldest winter days, here are four important steps you should always take to prevent fire damage in Bowling Green, KY, from a burned space heater. 

1. Clean It Thoroughly

Before you use your space heater for the first time, make sure you clean all visible surfaces thoroughly. Dust and other small particles tend to build up on the heater’s surface and could potentially cause the unit to overheat or catch fire if not removed regularly. 

2. Leave Plenty of Empty Space Around Your Heater

Never put your heater up against a blanket, piece of furniture or any other item. If you do, you’re likely to have a burned space heater before long. Space heaters should always have at least three feet of empty space around them, free from furniture, carpets and other items. 

3. Keep Heaters Away From Kids

Don’t operate a space heater in an area where kids frequently play. To reduce the risk of fire if a child does accidentally knock over the heater, make sure you purchase one that has an emergency shut-off mechanism. You should also keep pets away from heaters whenever possible. 

4. Never Leave a Heater Unattended

Never leave a space heater unattended. If you plan to leave the room for a few minutes or a few hours, turn the space heater off beforehand. You can easily turn it back on when you return. 

Following these preventatives steps will minimize your chances of fire damage while warming your home. If you experience a burned space heater or fire damage even after taking these preventative steps, a fire damage restoration professional can help with your smoke cleanup and restoration needs. 

2 Reasons To Address Mold Immediately

2/22/2019 (Permalink)

Water heater leaked causing mold growth in a Bowling Green, KY home

Prevent Mold Growth in Your Home

The presence of mold leaves behind an unmistakable musty odor. Although this fungus can develop inside a house when it is simply a little too humid, it is more likely to develop after flood water damages the premises. When that flooding is accompanied by sewage loss, the contaminants only exacerbate the problem. Homeowners in Bowling Green, KY should try to prevent mold growth entirely. However, if mold does develop, then you need to address it right away before a bad stench turns into something much worse. 

1. Structural Damage

Mold is particularly destructive to certain materials, including gypsum board, plaster and wood. Over time, these materials may weaken and change color. You may not even see the damage if the item is painted, but the paint merely hides the mildew. The only way to ensure your home remains structurally sound is to remove all presence of mold. Certain structures may need to be replaced entirely to make sure your house is safe to live in. 

2. Rapid Growth

Mold growth can get out of hand in just 24 hours. It can spread exponentially when exposed to the right conditions. Leaks, condensation and high humidity can accelerate the growth process, causing the mold to overtake entire sections of walls and flooring. Over time, this can lead to toxic black mold. 

An even more dangerous aspect is that visible mold is only half the story. If you see mold, then there is a very high likelihood there is even more growing out of sight. You need someone to come out to your place immediately to ensure your house remains mold-free.

When bringing in a professional team in Bowling Green, KY to address mold in your home, it is vital that every sign of it is removed. This includes the mold you see on the wall as well as spores that have entered the air. Without addressing the problem comprehensively, the mold growth will simply resume, sometimes in less than a day. 

How Does a Restoration Company Respond to Large Losses?

2/18/2019 (Permalink)

Rely on the leading mitigation and restoration company in Smiths, KY

In the event of a hurricane, flooding, wildfires or other extensive damage in Smiths, KY, independent restoration businesses may find their resources pushed to the limit. This may result in longer response times and lower-quality service. In the event of catastrophic loss, homeowners should seek out a local franchise of a larger restoration company. Here three ways in which this model can improve speed and service quality.

1. Applying Local Expertise

When it comes to storm damage, various regions are prone to different types of disasters. Damage mitigation and restoration professionals gain experience with the types of damage that occur most often in a region. A local franchise combines the benefit of regional expertise with the resources of a national company.

2. Relying on National Reinforcement

In the event of a catastrophic loss, a local franchise may have a limited ability to meet homeowners' needs. A national network of more than 1,700 franchises enables SERVPRO to direct experts and specialized equipment to areas in need. This makes it possible for a local franchise to exceed the service volume of independent mitigation and restoration companies while maintaining quality.

3. Maintaining Service Quality

A national company with industry-standard certifications is a Preferred Vendor of many insurers because of its ability to stand by its work. The structure of this business can enable a franchise in an area experiencing a crisis to call on additional resources to meet local needs. This can ensure that every homeowner receives as fast a response time as possible along with complete, high-quality service.

A company with the ability to call on more than one thousand franchises is better able to respond to a catastrophic loss scenario than an independent mitigation or restoration service. When independent businesses are slow to respond, homeowners should rely on the leading mitigation and restoration company with a franchise located in Smiths, KY.

3 Essential Tips for Dealing With Mold Damage

2/18/2019 (Permalink)

Mold in Bowling Green, KY home

Dealing With Mold Damage

Once black mold begins to take root inside your home in Bowling Green, KY it can move through and infect your indoor spaces in less than 48 hours. Left unchecked, this variety of fungus can cause cosmetic damage and unpleasant odors and even degrade your home’s structural integrity over time. Your strategy to put this destruction in check and reclaim your house relies mostly on a residential restoration company that will quickly respond to your call, then work rapidly to evacuate excess moisture and restore your home. Until they arrive, there are some critical steps you can take to help stop its spread.

1. Power Down HVAC Equipment and Fans

Black mold multiplies through releasing spores into the air. Since your heating and cooling systems are designed to move air through your home, shutting them off can mitigate your mold and moisture problems. Leave this equipment off until you’re given the all-clear to turn it back on by your water damage and restoration professional. 

2. Turn Off the Water

Overabundant moisture causes residential and commercial indoor mold growth. Keeping your water on simply adds to the problem by worsening leaks and saturating already damp areas. A water shutoff will also reduce your chances of shocking hazards due to exposed wiring near excess water.

3. Do Not Attempt Mold Cleanup Yourself

Black mold looks unsightly, and you may be tempted to douse it in bleach or try drying things out yourself. This isn’t a wise idea, as you could aggravate its spread as well as endanger your health and that of others in your home. After all, that’s why you called your mold and water removal experts. 

Although you may feel as if you’re helpless when water damage hits, you can take a few small steps to mitigate mold growth inside your home in Bowling Green, KY. Ceasing the use of your HVAC systems, cutting off your water and avoiding your own cleanup attempts will help stop black mold from spreading. These tips also help restoration professionals do their job and get your life back on track. Visit http://www.SERVPROwarrencounty.com for more information on mold.

Readying for Storm Season – Tips for Inspecting Your Building

2/13/2019 (Permalink)

Hail is one of the most common storm threats.

Tips For Inspecting Your Building

Finding and repairing vulnerabilities in your Bowling Green, KY building before a storm offers the best chance at seeing minimal damage. Fortunately, small things like proper exterior maintenance can dramatically improve your chances of getting through unscathed. Here are tips you can follow for inspecting your building before a storm hits.

Understand the Risks

Each storm brings its own unique threats. Some of the most common threats of all storms include:

  • High winds
  • Hail
  • Power loss

While you can’t eliminate all risk, preparing with basic exterior maintenance can minimize some of the impact. The tips below can help you keep your building maintained and know what to look for as you prepare for storm season.

Secure Loose Objects

Wind is one of the biggest risks during any storm. As you examine your building exterior, look for loose shutters, fences, doors and even windows. Any of these can break off, creating dangerous projectiles during a storm. Secure these with locks, window shutters or plywood.

Monitor Hanging Icicles

Icicles may seem attractive, but they’re typically a sign of a poorly insulated roof. Too much heat in the attic can melt snow, leading to water runoff into gutters. The liquid refreezes and creates a dam of ice that can collapse. Inspect your roof eaves for icicles and target those areas for an interior roof inspection and possible repairs.

Clear Unsafe Tree Limbs

Trees can be a major threat to your building in a storm. Inspect your building’s exterior for overgrown branches as well as trees with shallow, rotting roots. Prepare to have branches trimmed or vulnerable trees removed to prevent damage to your roof or windows in a storm.

One of the best ways to get your building through a storm safely is by preparing in advance. Take time to do basic exterior maintenance and building inspection to minimize the need for storm damage cleanup and expense.

4 Tips To Teach Your Kids on How To Escape a House Fire

2/5/2019 (Permalink)

Have your fire escape plan ready!

4 Tips To Teach Your Kids on How To Escape a House Fire

While everyone hopes that a fire never happens in their house in Richardsville, KY, it is important that everyone in your home is well prepared. An essential step in ensuring your kid’s safety in a home fire is to teach them how to keep themselves safe and escape if possible. Make sure they know the following four tips!

1. Fire Crawl

Explain to your children that breathing in a lot of smoke can hurt their lungs, and that smoke rises up into the air. Show them how to travel low to the ground and keep their head down when smoke or fire is nearby. They can either crawl on all fours with their forearms on the ground or with their legs flat on the ground.

2. Checking Doors

Your kid’s safety depends greatly on whether or not they know not to immediately open doors when they suspect a fire might be near. It is important that you teach your child that opening a door without checking can cause an explosion. Demonstrate how to check the doors’ temperature with the back side of your hand.

3. Stop, Drop, and Roll

If your child’s clothing catches on fire, it is important they know how to quickly extinguish the fire to prevent the fire from spreading. Encourage your kids to remember the phrase “stop, drop, and roll” so they know to immediately stop moving, drop to the ground, and roll around until the fire is out.

4. Go Outside and Stay There

Come up with a fire escape plan that your child can use to escape outdoors. Tell them that once they get outside that they can’t go back inside to retrieve any of their items and that a fire restoration service will be able to help retrieve them later.

While you will certainly worry about your kid’s safety if a fire starts in your home, teaching them these tips will give you some peace of mind that they will make it out safely!

Top Reasons Homeowners Insurance Won’t Pay for Your Mold

1/25/2019 (Permalink)

Mold in Plano, KY

You’ve kept your home in tip top condition but mold has still reared its ugly head. Fungus happens to even the most meticulous of homeowners, but fortunately you have mold coverage, right? This is an assumption that many Plano, KY, homeowners have learned is incorrect only after being saddled with major bills. The truth is, with little exception, most homeowner’s insurance doesn’t cover fungus growth. Here are a couple of the top reasons why.

How Costly is Mold Removal?

Getting rid of mold is no small task, and that’s one reason insurance companies are reticent to cover it. Repairs can run up to $6,000 and then some. That estimate includes things like:

  • Inspections
  • Air quality tests
  • Remediation
  • Restoration

If you’re expecting your homeowner’s insurance to pay for all of this, think again. Here’s why.

It’s Not a “Covered” Peril

On average, a homeowner’s policy pays for fungus growth damage caused by a “covered peril.” Such perils are events that are already covered in the policy, and typically include fire, lightning and vandalism – unlikely causes of mold!

You Caused the Damage

If mold resulted from something you did, your policy won’t cover it. Leaving around wet towels and other materials, resulting in a mold infestation is one example. Another is if a preventable water leak or other maintenance failures led mold to flourish.

It’s Flood-Related

A natural disaster like a flood might seem like a covered peril, and such events can indeed be covered, just not by a standard policy. Flood damage is typically covered by a flood policy separate and apart from typical homeowner’s insurance. That damage can include mold.

Knowing what your homeowner’s insurance will and won’t cover when it comes to fungus growth is key to being prepared. Speak to an insurance expert about mold insurance and mold remediation to learn how to get the protection you deserve.

3 Ways To Start Restoring Your Home After Water Damage

1/18/2019 (Permalink)

Water damage in a Smiths, KY residence

3 Ways To Start Restoring Your Home After Water Damage

If you’ve recently come across water damage in your Smiths, KY, home, you probably know it’s important to act fast. However, you may not know where to start when it comes to handling the water cleanup. Here are three ways to begin the process of restoration in your home, whether it’s due to common broken pipes or a surprise natural disaster.

1. Shut off the main water supply in the home until help arrives.
If damage has resulted from common leaks in the home, the most important first step is ensuring that the source of the water is found and stopped. Turning off the main water valve is key to taking control of the issue and stopping any more serious damage from occurring. Once a trained water damage restoration team has been contacted to inspect the home, they can inform you when the source has been located, and it’s acceptable to turn the water supply back on throughout the house.

2. Determine the toxicity of the water involved.
There are different types of water to consider when dealing with damage to your home. Clean water comes from sources such as simple broken pipes, rain or condensation, and it can be swiftly removed without the need for proper protection. However, the type known as black water is the most severe, coming from sources such as sewage lines or flood waters from natural disasters that can contain unknown bacteria or other contaminants. If this is the case in your Smiths, KY, home, stay away from the water and call for professional help to decontaminate the area.

3. If you’re able, try to dry out the area where damage has occurred.
If it’s safe to use electricity in the home, simply staging fans or dehumidifiers near the water-affected zones can be a great help to start mitigating the damage.

If you’ve come across water damage in your residence and you don’t know where to turn, know that there are always professionals here to help restore your home and give you peace of mind.

How to Safely Approach the Cleanup Process After an Electrical Fire

1/12/2019 (Permalink)

Smoke damage on electronics in Bowling Green, KY

It is a common misconception that an electrical fire can only take place in an old building. Aged wiring and damaged outlets are often blamed for the ignition of these dangerous fiery outbreaks. But old wires are not the sole cause of electrical fires. Learn how these fires can start, and what to do after a fire has occurred at your Bowling Green, KY facility.

Prevent Fires by Identifying Electrical Hazards

The best way to avoid a commercial fire incident is to watch for the telltale signs of danger. Before an electrical fire breaks out, some recognizable indicators of electrical hazards may be lurking below the surface. Watch for these key indicators of electrical problems:

  • Frequent breaker overload
  • Hot or smoking light fixtures
  • Sparks from electrical outlets
  • Loud popping sounds when turning on or plugging-in an appliance

Approach Cleanup With Caution

If your commercial business has fallen victim to a workplace fire you should begin the cleanup process immediately, but approach with caution. Hiring a fire cleanup crew is the surest way to protect and possibly save electronics that have taken fire damage. Electronic devices and machinery are very susceptible to irreversible damage from flames, smoke and soot. Avoid operating or turning on any electrical device that may have been exposed during the fire. Wiring that has been burned or received smoke damage could be at risk for further danger. Stay safe by hiring professionals.

Seek Electronic Restoration

When looking to clean and restore workplace belongings and electronics, professional fire restoration services are essential. Electrical devices require special care to prevent further damage or total loss. A restoration team can evaluate the effectiveness of computer cleanup efforts and determine what is salvageable. Removing ashes and smoke from electronics requires special equipment and qualified expertise.

After an electrical fire, the cleanup process should be left in the fit hands of trained professionals. Working with the right tools and know-how, these experts can address all of your commercial fire concerns and restore a clean and safe environment.

Precautions After Flood Damage

12/23/2018 (Permalink)

Water loss in a main conference room due to pipe burst in a Bowling Green, KY hotel

Precautions After Flood Damage

Prompt attention during a commercial flood event is crucial to getting your business back online in a reasonable time frame. Any source of standing water, such as a broken pipe or poor exterior drainage, can quickly get out of control and make the affected floor space unusable. Managers and business owners can use the following tips to minimize downtime in Bowling Green, KY.

1. Avoid Safety Hazards

Do not allow employees to enter any area where electrical outlets or other pieces of equipment are inundated. Remove any appliances or larger machinery from affected areas if possible, and make sure that the electricity has been cut off at the circuit breaker or otherwise disconnected. Standing water, especially in softer materials such as upholstery or drywall, can incubate mold and other disease-causing agents. These should be dried or removed quickly.

2. Begin the Recovery Process

After all water inflow has been eliminated, the next step is to address the existing water damage. Any broken pipe or other water fixture must be replaced. Maintain proper interior and exterior drainage through a sump pump and landscaping that directs water away from the building. Document any damage and necessary repairs in order to expedite filing an insurance claim.

3. Future Considerations

The best method to protect your commercial property against flooding is to stop the problem before it starts. Familiarize yourself with nearby sewer connections to guarantee that there are no blockages. Have the contact information of a local qualified cleanup professional to minimize the amount of time that flood water lingers at your place of business. Brief your employees on a few safety and remediation strategies in case another flood event occurs.

A simple broken pipe doesn’t have to mean a catastrophic loss of revenue. Turn your flood problems around and keep your business running optimally by following the above simple tips.

Does Lightning Cause House Fires?

12/23/2018 (Permalink)

Wiring caught fire in a Smiths, KY home

Lightning strikes regularly cause more than 22,000 reported fires per year in the United States. These fires result in upwards of $450 million in damages. Find out more about the various types of flashes that pose a lightning fire risk and how strikes travel toward the ground and ignite.

Types of Flashes

Flashes may involve one or more leaders, return strokes, and continuing current. Depending on the type of current, a flash may be considered:

  • A hot flash with continuing current
  • A cold flash with return strokes that may flicker
  • A combined flash with returned strokes and continuing current

A hot flash with continuing current is the most common lightning fire cause. This type of flash illuminates with varying levels of brightness. If a hot flash hits an object, it may heat and ignite. These fires may be visible or hidden, and can result in extensive damage. Fire restoration experts work on many house fires that result from hot flashes.

How Strikes Travel

Flashes can travel through the air without the need for conductors. Any conductive materials on or near the ground are capable of attracting a strike. Some of the most common conductors include:

  • Downspouts
  • Gutters
  • Gas lines
  • Water pipes
  • Window frames
  • Wiring

Flashes may jump through the air from one conductor to another with better grounding. This rerouting is called a side flash, and poses the greatest risk of a house fire.

Lightning can cause visible fires or dangerous hidden fires on a roof, in an attic, or behind walls. If a direct strike occurs at or near a residence in Smiths, KY, the homeowner should call the fire department. It may not be immediately obvious that a lightning fire has started until significant damage has been sustained. These fires also pose a major safety risk. Firefighters can confirm that no fire is present or extinguish hidden fires.

Avoid Costly Water Leaks

12/23/2018 (Permalink)

Pipe burst causing water to cover the classroom in Plano,NY

An Undetected Pipe Break or Water Leak Could Cost You Thousands Each Year

If you own a business in Plano, KY, you're probably always looking for ways to maximize your revenue stream. One big way to save on expenses is to prevent leaks in your building. Did you know that an undetected pipe break or water leak could potentially cost you thousands each year? Below, we'll examine the most likely causes of leakage and what to do about them.

1. Outside Spigots

These are easy to forget. A leaking spigot on the outside of your building can not only be wasting water (and money), but could actually cause water damage to the building's foundation.

2. Leaky Toilets

You could lose up to 73,000 gallons of water from a leaky toilet in one year. If your building has several toilets, you could be losing a lot more. By simply replacing worn-out gaskets and flanges, this water loss can be easily prevented.

3. Faucet Leaks

A water leak from a single dripping faucet can use more than 20 gallons of water in a day. Think of how much you're losing if you have three or four sinks on every floor! You could save a lot of money by just by inspecting the taps and replacing some washers.

4. Water Heaters

A water heater with a slow leak is something that might go undetected for a long time. Not only does this waste a great deal of water, but it could cause damage to the saturated areas on the adjacent floor and walls. Additional secondary damage could come from mold and mildew.

5. Hidden Pipe Damage

A pipe break is not always so obvious; if the breakage is hidden behind a wall or floor, you're not going to see it. That's why it's a good idea to get an inspection done by a water mitigation professional at least once a year.

If left unchecked, a water leak can waste a good deal of money and cause a lot of headaches. The good news is that you can prevent a leak from happening by just paying attention to the likely suspects listed above.

3 Mold Remediation Techniques Used By Professionals

12/6/2018 (Permalink)

Mold in Bowling Green,KY

3 Ways of Keeping your Home Safe and Sanitary


Black mold might seem like a difficult problem to conquer. It spreads quickly and often accompanies an unpleasant smell. Home restoration experts have effective techniques to eliminate the problem, however. Here are three ways professionals in Bowling Green, KY are keeping homes safe and sanitary. 

1. Water Extraction

Since mold thrives in areas of high moisture, it is often a symptom of an underlying moisture problem. Flooding, leaks or high humidity can cause water to stagnate in drains, behind walls or under carpeting. Professionals use fans, vacuums and heating techniques to dry the wet area and prevent mold spores from growing and disseminating. In severe cases, a tear out of your flooring or drywall might be necessary. 

2.Removal and Cleaning of Damaged Materials

Thorough mold cleanup involves removing all wet materials in the contaminated area such as upholstery, curtains or rugs and drying them. If they are unsalvageable, they should be put in thick plastic bags that are tightly knotted and disposed of in a dumpster. Hard surfaces can be scrubbed with wire brushes, wiped with a damp cloth and disinfected with a detergent solution. 

3. Isolating the Contaminated Area

To prevent mold from spreading, professionals isolate the affected area as much as possible. They close windows and doors, use polyethylene sheeting to cover openings and seal seams with duct tape. Black mold can easily enter a HVAC system and contaminate several rooms. Proper mold remediation should also include wearing protective gloves and clothing to avoid getting sick. 

Black mold can affect any home in Bowling Green, KY. It is known as one of the most unsightly varieties of mold. Calling a home restoration company as soon as you spot this substance is the best way to get your residence back to top condition. Professionals can extract moisture, clean your possessions and prevent further pollution to win the battle against mold for good. 

Mold in the rafters

12/6/2018 (Permalink)

Mold in Warren County Kentucky Attic is no match for our crew.

The attic of this rental home in Warren County Kentucky had some mold growth due to high humidity and a small water leak. The leak was fixed, however, the owner wanted to take care of the mold for the tenant's health and safety. 

SERVPRO of Warren County was able to pull out and replace the molded insulation as well as sand and clean the rafters and joists to remove any signs of mold growth. When that was completed, they sprayed the area with an antimicrobial as a precaution and sealed the affected areas with an antimicrobial paint that will help prevent any future growth of mold.   

No matter how big or small our crew is always ready to help with your water, fire and mold cleanup needs.

Mold Remediation: What To Expect

11/29/2018 (Permalink)

Moldy floor in a Richardsville,KY building

Mold Remediation

Realizing you have mold growth in your commercial property in Richardsville, KY, is never a happy discovery, but mold removal can be a fairly straightforward process. It can take anywhere from three to seven days to completely remediate your building, depending on several factors, including how much water or moisture has to be removed and how large the patch of fungus is. Here are the basic steps you can expect mold remediation experts to take to see the process through from beginning to end.

1. Inspection

To understand the extent of the problem and to give you an estimate not only of the time that will be involved in resolving it but also how much it will cost to do so, technicians must inspect the affected area. They test the building for black mold to identify concentrations where growth is likely to occur. They also survey the damage that led to the growth and take care of it so that mold does not become a recurring issue.

2. Containment

To prevent further spread during the mold removal process, the problem must be contained before mitigation can begin. Experts block off the area and shut down air flow out of it to keep spores from moving to other parts of the building.

3. Removal

All materials infested with mold must be taken out of the building. This includes items that must be cleaned or discarded. It also may include drywall, ceiling tiles and flooring. Mold often roots into porous material, so it is usually easier to replace the material than try to get every spore that has embedded itself out.

4. Restoration

After all mold growth has been dealt with, technicians replace the parts that have been removed and return the items that have been cleaned. It is a good idea to hire a company that performs both mitigation and restoration so that your recovery time is minimal.

Mold removal may put part of your building out of commission for anywhere from a few days up to a week. The benefit of getting the problem completely resolved is worth as much time it takes, though.

What You Need To Know About Your Commercial Property Insurance

11/21/2018 (Permalink)

Fire damage in a Smiths,KY business

Running a small business in Smiths, KY, can be hard work. It can also be expensive. To protect your investment, you probably have a commercial insurance policy. If your policy is like most, though, it is full of legalese. Even though you may not have the patience to read through dozens of pages, you should know how your policy addresses fire damage.

Why Your Company Needs Fire Coverage

When referring to fires, insurance professionals use the following two categories:

  • Friendly fires
  • Hostile fires

With friendly fires, flames stay where you intend them to stay. Fires in fireplaces or stoves are examples of friendly fires. Hostile fires are those that leave containment areas and cause damage. For insurance purposes, coverage is often exclusively for fire damage from hostile fires. If your business’s policy does not cover these fires, you may have to pay for any damage on your own. Of course, no insurance policy covers fires you intentionally set.

What Fire Coverage Covers

Commercial insurance typically covers the damages your business sustains during a fire. While policies vary in coverage levels, most protect the following:

  • Structures
  • Outside buildings
  • Equipment
  • Inventory

If a fire does not completely destroy your business property, you may wish to work with a qualified fire-restoration specialist to restore your company to its pre-fire condition. Your commercial fire policy probably covers these expenses. Note, however, fire insurance does not usually protect your company from losses due to work stoppages. You aren’t out of luck, though, as you can purchase additional coverage to fill this gap.

Even small hostile fires can cause a tremendous amount of damage to the business you have spent years growing. As such, you must have a strategy for protecting your commercial enterprise from fires. With the right commercial insurance, you have the peace of mind you need to focus on meeting customer demands and maximizing profits.

Important Information You Should Know About Flood Cuts

11/13/2018 (Permalink)

Flood cuts performed in a Richardsville, KY home due to water damage

If your home has been affected by flooding in Richardsville, KY, you may feel overwhelmed by the process of restoration. A flood cut is sometimes needed after a home has been damaged by water, but you may be unsure if your home needs a flood cut, especially if you’re uncertain of the meaning.

What Exactly Is a Flood Cut and How Is It Done?

The term ‘flood cut’ is a simplified term for a common practice that is sometimes required after a home has sustained water damage. A flood cut:

  • Is the process of making a cut in a wall 12 inches above the flood lines in order to tear out drywall
  • Should be done once the home is free of hazards
  • Requires specified equipment and tools to allow for a safe removal of drywall

Why Are Flood Cuts Used?

Flood cuts are generally used to:

  • Remove damaged drywall and decrease the risk of contamination in the home
  • Allow for an accurate analysis of structural damage that has occurred
  • Allow for the restoration of structural damage

How Do I Know if My Home Needs a Flood Cut?

After flooding occurs, flood cuts are not always necessary. However, indicators that your home might need a flood cut can include:

  • Having water in your home that is contaminated with potentially hazardous bacteria
  • Having standing water in your home, even if it appears clean
  • The interior of your home remained wet or damp for an extended period of time

Understanding what a flood cut is, why it is sometimes necessary and when it should be used after flooding occurs can help you better understand what is going on during your home’s restoration process. If your home has sustained water damage due to a flood, it can help to contact flood damage restoration experts who can help you safely and effectively restore your home.

5 Steps to Fire Safety

10/24/2018 (Permalink)

A fire escape plan is a vital part of your family's safety

Protecting your home in Plano, KY, from fire damage is an essential safety precaution. It's important to have a fire escape plan, however, just in case your home does catch fire. The American Red Cross gives several tips on how you can prepare for a fire emergency in your home.

5 Steps to Fire Safety

1. Make a list of emergency contact numbers. The emergency number 9-1-1 is pretty easy to remember, but you will also need to contact your insurance company and fire restoration specialists pretty soon after you vacate your home. Having these numbers stored on your phone or in your backup files online ahead of time can significantly minimize the amount of time it takes to process the damage.

2. Have an emergency escape plan. Everyone in the family should be able to name two ways to get out of every room in your home. That way, if one path is blocked, you can still get to safety. Talk about the plan with family members to ensure everyone understands it.

3. Install and maintain smoke detectors. Your fire escape plan will likely be put into action by the sound of a smoke alarm. Install a detector in a common area on every level of the home and one outside each sleeping area. Test them monthly to make sure they're operational.

4. Establish a meeting point. Decide as a family where you will meet if you get separated after the fire. It could be a neighbor's house or a well-lit convenience store down the block. Everyone should be able to get there quickly on foot.

5. Practice the plan. At least twice a year, have a family fire drill. Go through the motions of evacuating your home as if it were actually on fire so that everyone can get a feel for what the process may be like if it ever becomes necessary.

A fire escape plan is a vital part of your family's safety. While you may never need it, but you'll be glad to have it if you do.

4 Cost-Effective Ways To Flood-Proof Your Building

10/19/2018 (Permalink)

Sump pumps can save your Smiths,KY building from flooding

Most commercial building owners in Smiths, KY, hate seeing flood damage every time a storm passes through the area. Thankfully, you don't have to resign yourself to this type of damage. You can work with a commercial water damage team to flood-proof your building.

1. Install a pump

Putting in a sump pump can save your building from a lot of flooding. A sump pump removes water from basements by pulling water out of sump basins. This type of equipment is popular in properties that have lower levels below the ground water level.

2. Put up barriers

If enough warning is given before a storm, you can choose to set up barriers. In many areas, sand bags can be used to direct water away from a building's foundation. While this can be a good solution to ward off flood damage, it only works when you have adequate warning about a potential storm. You could also choose to put up permanent earthen barriers around your building to ensure you are always ready for the worst-case scenario.

3. Increase water tightness.

Improving the seal around a building can keep storm damage to a minimum. This could include installing new windows and doors, replacing damaged siding or roofing and caulking around existing windows and doors. If water cannot get into a space, there won't be significant flooding.

4. Reorganize your space.

If you know the basement of your building floods during every heavy rain, you can reorganize how you use the space to minimize the damage done by the storm. Moving important documents and expensive equipment to higher levels may be enough flood proofing for your property.

As a building owner, you want to do everything you can to keep your property in the best shape possible. Putting preventative techniques in place to stop flood damage can help you keep your business operation even after severe storms.

Toilet Overflow: Three Things You Should Know

10/8/2018 (Permalink)

The water from your toilet is most likely a Category 2

If you are currently dealing with a flooded toilet in your Bowling Green, KY, home, you may not know what to do next. It may be that your toilet overflowed due to a backup or plumbing issue rather than sewer damage but knowing why the water is flowing is only so helpful if you do not know what steps to take to fix the situation. Here are three things you should now about toilet floods.

1. Toilet Overflows Can Have Many Causes

A toilet can overflow for several reasons, but a backup in the toilet or a plumbing issue may be the most likely causes. However, a low flow toilet or septic malfunction could also be to blame. Knowing why you have a flooded toilet is a good first step to understanding what steps to take to remedy the situation. If sewer line damage is to blame, you may have an even bigger problem on your hands.

2. Toilet Water May Be Category 2

There are three nationally recognized categories of water damage: Category 1 is “white” water, Category 2 is “gray” water, and Category 3 is “black” water. White water is considered the least contaminated, while black water is often a cause for concern. The water from your toilet flood is most likely Category 2 water, which requires cleanup but many not be as urgent as Category 3 water.

3. A Professional Sewage Company May Help

Since it may be difficult to figure out what is causing your toilet to flood as well as what category your leak falls into, it is usually a wise idea to call sewage cleanup professionals, so trained technicians can help you with your bathroom disaster. They can arrive on the scene, survey the situation and help you decide what to do next. They can often help you fix the matter, as well.

Toilet overflows can be stressful and intimidating and having to worry about sewer damage can make you even more anxious. Use what you now know about toilet floods to make a sound decision for your home.

All Is Not Lost After Water Damage: Tips for Cleaning and Restoring Building's Contents

9/26/2018 (Permalink)

School classroom cleanup in Bowling Green, KY

If your building was in a flood, you may be worried about how you're going to clean your building's contents and equipment. Not only is business equipment expensive, but every day the damage goes untouched is another day that you lose money. You can prevent monetary loss and minimize damage by contacting a Bowling Green, KY, water damage remediation team regarding your flooded company and its contents ASAP. The sooner you begin remediation efforts, the less damage your contents are likely to undergo and the sooner you can get back up and running.

Content Considerations

The first step of the water damage remediation process involves determining which building contents are worth saving and which need to be destroyed. When assessing the damage, your remediation team will give careful attention to the following materials:

  • Drywall
  • Paneling
  • Insulation
  • Pressboard
  • Carpet
  • Carpet padding
  • Furniture
  • Upholstered office partitions

If non-porous materials such as those mentioned above had been sitting in water for more than 24 hours, and if dry cleaning cannot save them, chances are they are unsalvageable. When a flooded company keeps water-saturated materials, it puts it at risk of mold growth and other costly issues.

Non-Porous Materials are Likely Salvageable

Not all materials are unsalvageable. Non-porous materials such as those mentioned below can likely be cleaned, saved and used once more:

  • Stainless steel appliances
  • Glass furniture and fixtures
  • Granite surfaces

Some semi-porous materials such as tile and concrete may need to be given special consideration.

In some instances, if the water touched any of your office equipment or effected the wiring in your office, your team may recommend that you remove electronics and take them to a specialist for evaluation.

Dealing with a flooded company is never easy, but it doesn't have to be back or bank-breaking either. Contact your Oak Grove, KY, water damage remediation team for immediate and thorough assistance and for help minimizing the cost of damage as much as possible.

Why Waiting For an Adjuster Has Risks

9/19/2018 (Permalink)

Flooded basement caused by heavy rains in Smiths, KY

You are relieved that you bought flood insurance, but when there has been widespread flood damage in Smiths, KY, it may take a long time before the adjuster makes it to your house. You are probably getting mixed advice. Some people say it is unwise to make repairs before the adjuster comes, but others say it’s your responsibility to prevent subsequent damage. It sounds risky either way, so what should you do? You don’t want to do work that the adjuster denies, but you also have a responsibility and a need to protect your property from further damage.

Here are some initial actions you can take and why:

  • Document now. Take videos and photos of all property damage to share with your flood insurance company.
  • Tarp exposed areas. If there was damage to your home’s exterior, allowing wind and rain to continue entering, then you should try to prevent this exposure.
  • Remove water as quickly as you can. Your flood problem can quickly become a mold problem in as little as 24 – 48 hours. Mold spores are abundant in the air, and colonies multiply rapidly.
  • Move belongings out of the water. If you have larger furniture items, they can be blocked or separated from the wet floor with foil to prevent further damage. Remove smaller items from the water.
  • Begin the drying process. To prevent mold damage, continue ventilating and drying your property after water is removed. If your electricity is on and safe to operate, you should use fans and air conditioning to aid this process.

These actions are all in the category of preventing additional damage, which reduces costs for everyone. What’s great about working with a reputable flood recovery company is that they likely already have established relationships with flood insurance adjusters, paving a smooth path for the claims process and for getting your home back to normal as quickly as possible.

The Residential Rainbow of Mold

9/12/2018 (Permalink)

Mold growth on laundry room in a Bowling Green, KY home

Surprisingly, mold comes in an array of colors and hues. When you find green, blue or black mold at your home in Bowling Green, KY, an image of a rainbow, however, is the furthest thought from your mind. What do the colors mean? Why is it growing in your home?

Colors of Mold

There are a variety of colors, but any mold that is visible to the eye (or noticed by the nose) is in need of mold remediation. Common household colors include:

  • Frequently known as black mold, the color of this sort may appear more greenish-black. Paper, dust, lint and drywall are popular breeding grounds for this type of mold.
  • Green, brown and gray molds are usually found on walls, carpeting or insulation.
  • White, green and blue molds regularly live on walls and food.

Causes of Mold Growth

Regardless of the color, all molds flourish in the same environment:

  • Microscopic mold spores are always present in the air, but it takes certain environmental conditions for them to grow and spread.
  • Areas that are constantly warm and damp are perfect for spores to attach and cultivate.
  • In your home, persistent moisture from water damage, flooding or extreme humidity can cause mold to reproduce.

When a spore lands on a moist surface in Bowling Green, KY, mold grows and spreads. Outside, this helps to break down organic materials. Inside, it destroys your walls, ceilings and insulation. Irrespective of the color or surface, if mold is present in your house it must be remediated. Mold remediation specialists are trained to handle all varieties including black mold. Mold cleanup typically includes assessment, containment, air filtration and content restoration. After the air is filtered, it is normal for some spores to remain as mold is a naturally occurring element. However once the source of the continued moisture is resolved, the spores no longer have the proper environment to grow.

Floods Can Cause Unexpected Damage

8/29/2018 (Permalink)

Flood damage in Plano, KY

Flooding in Plano, KY is a serious business risk. Some businesses, especially those that maintain a lot of inventory, might be more susceptible to losses than others. The fact remains that flood damage could cause a host of problems:

  • Interruptions
  • Data loss
  • Rendering your facility uninhabitable

Business Interruption


Most companies have business interruption insurance. It's most popular in industries that need to keep working constantly in order to keep up with client orders to fulfill customer expectations. However, business Interruption insurance is not a blank check. Providers will often want to know that their policyholders are doing everything they can to get back to normal operations, such as hiring professional recovery companies.


Keeping Information Safe

Mini companies also rely on detailed records in order to track processes and finances from year to year. This can end up piling up on office computers or in filing cabinets. Smart managers make sure that there are practice is in place, whether they are automated or manual, to maintain off-site copies of a business's most vital records. If client confidentiality is a primary concern, businesses often use flood-proof storage solutions for their information.

Avoiding a Move

Floods have the potential to make a business vacate premises temporarily. However, flooding could also lead to more serious problems, such as black water and structural degradation. There's one main difference between businesses that have to leave for a few days and those that have to move permanently: response time. Forming a partnership ahead of time with a repair company could speed up the process.
There is no way for business owners in Plano, KY, to predict when and where floods might happen. However, keeping cost-effective systems and practices in place to address known risks is always a good idea. While proactive measures are important, acting quickly when flooding strikes is also a key factor in a company's ability to remain in business after a disaster.

Where There's Fire, There's Smoke: How To Eliminate Odors

8/29/2018 (Permalink)

Fire damage in a Richardsville, KY home

When you walk through your building in Richardsville, KY, after a fire, you may be overwhelmed by the smell of smoke. Fire does more than burn your structure and the things inside it. It also permeates the air with an intense smoke odor, and getting rid of this odor is part of the mitigation process. There are three main methods professional remediation experts use for smoke cleaning.

1. Thermal Fogger

A thermal fogger uses a vaporized solution to neutralize odors in your building. By heating the solvent, the machine produces a fog that it releases into the room. The deodorizing particles find their way into carpet, walls, cracks, crevices and vents to trap smoke particles and absorb them, leaving behind a fresh scent without the use of water.

2. Ozone Machine

An ozone machine creates the same atmosphere that occurs in nature after a thunderstorm. It is effective in smoke cleaning because it purifies the air by traveling the same path that the smoke took through the building and oxidizing its fumes. Technicians seal off the affected area and set up the industrial ozone machines. They vacate the area, letting the machines work their magic, and return later to a room that no longer reeks of smoke.

3. Air Purifier

An air purifier pulls malodorous air into it and releases purified air. The best air purifier to use for the remediation of smoke damage is a HEPA purifier with an activated carbon filter. The HEPA filter can trap extremely small particles. The pores in the activated carbon filter hold smoke particles and neutralize them, ridding the area of odor.

There are many smoke cleaning devices and techniques. After assessing the damage to your building during the walk-through, experts can recommend the method they think would be the most effective in neutralizing the smoke odor in your building so that you can get back to business.

Are Broken Pipes Covered by Insurance?

8/15/2018 (Permalink)

Drying mats on a hardwood floor in a Smith Grove, KY home

Whenever a disaster strikes your Smith Grove, KY, home, your mind may stray straight to the finances. After all, a flood can cost you a lot of money in repairs and restoration costs and that's a scary prospect. If a broken pipe caused your home to fill with water, will your insurance help pay for the damages? Your residential water cleanup crew may not be able to give you a straight answer because it all depends on the policies you have.

Normal Wear and Tear

Plumbing can take a beating in any home. If you have multiple people living in your house, the plumbing has to deal with even more use. Because of the normal wear and tear that affects the piping, many companies offer an insurance coverage that can help protect you against flooding caused by broken pipes. A regular homeowner's policy, however, may not cut it. You may need to add extra policies, including the following:

  • All-perils
  • Umbrella
  • Flood

With one of these extra policies, you may be able to breathe a sigh of relief even if your home is filled with waters from a plumbing accident. Be sure to talk with your insurance provider to find out what type of coverage you need.

Negligence

Sometimes there are plenty of warnings that you need to fix a broken pipe. If you have a perpetual leak you ignore, for example, your insurance company may be able to cite this negligence as a reason for denying your claim. Other carelessness that could leave you completely liable for the damages regardless of the policies you hold include lack of heat in cold climates or purposefully putting foreign objects in the pipes.

Every homeowner's policy may be slightly different when it comes to flood protection. Some policies may cover the subsequent damage, such as destroyed flooring, ruined walls and damaged furnishings, of a broken pipe while others may not provide this protection.

Answers to Common Questions About Mold

7/24/2018 (Permalink)

If you see signs of mold growth, smell a musty odor, find evidence of water leaks, or know of any past flooding, you should take immediate action.

What does mold look like?

Mold can appear in many colors and could appear as a dark spot on the wall or as black specks around the window. Mold in the crawlspace may look like chalky white growth or could be dark spots behind the sink. Many people in Bowling Green, KY, recognize black mold, but it could appear in several colors, beginning with the most common.

• Black
• Brown
• White
• Yellow
• Blue
• Green
• Orange
• Red
• Pink

Any sign of mold should prompt you to contact a mold remediation expert, even if the growth spot only looks like hard water stains running below the knobs in the sink.

How can you tell if it's bad mold?

Not all types of mold are dangerous, but black mold and other forms of mold in large amounts could lead to expensive repairs and mold cleanup efforts. The best way to prevent extensive damage and repairs is to treat any appearance of mold as if it were bad mold. The only effective and reliable way to tell what type of mold is in a building is to contact an indoor environmental professional.

Who can safely remove mold?

An IEP uses specialized equipment and testing methods to determine which types of mold are on the property, how widespread growth is, how high levels of contamination are, and where mold growth began. DIY tests tend to be inaccurate and could lead to ineffective mold remediation efforts.

When should you take action?

If you see signs of mold growth, smell a musty odor, find evidence of water leaks, or know of any past flooding, you should take immediate action to prevent further growth and to begin mold cleanup. Mold remediation experts in Bowling Green, KY, can get you started. Any time you suspect the presence of mold in your building, you need to act quickly for the protection of your property and those people who live or work in the building.
For more information, visit http://www.SERVPROwarrencounty.com/.

Natural Gas Safety and Fire Prevention Tips

7/24/2018 (Permalink)

It is always important to remember that the smallest spark can ignite a gas fire

Natural gas is a simple carbon-hydrogen, an air-like compound that has no unpleasant odor. In order to keep people safe, a rotten egg smell is added by the businesses that distribute the gas to home suppliers. The sulfuric odor is meant to alert homeowners to a dangerous situation because as the smell becomes noticeable, the presence of the highly combustible gas can pose a great threat to homes, animals, and human life. A natural type gas fire is one of the most explosive situations a property owner can experience, and one of the most devastating as well.

Safety Tips

Because of the explosive nature of natural gas, there are some expert-backed safety tips regarding steps to take the moment you notice the unpleasant odor of rotten egg-infused gas. So, if you notice the tell-tale smell, take care to do the following:

Extinguish all open flames including cigarettes and candles.
Turn off any flames powering appliances such as water heaters or gas stoves.
Refrain from flipping any electrical switches on or off.
Leave the area and contact authorities as soon as possible – but not from a phone inside your home.

Furthermore, it is important to take all pets out of the house to prevent potential harm or injury.

Prevention Tips

Natural gas is a huge part of many people’s lives in Bowling Green, KY. From ovens to barbeques, there are many ways people heat and cook with the explosive gas in daily life. To keep homeowners safe from a gas explosion, fire recovery and restoration experts recommend proactive maintenance on every gas appliances at least once a year. The same maintenance should also be done on gas lines into the house and all appliance supply gas joints. Installing a carbon monoxide detector and refusing to sleep in a room heated by gas can also prevent serious injury from a gas fire.

Security Tips

If you do happen to smell a leak, don’t attempt to locate the source of the natural gas. It is always important to remember that the smallest spark can ignite a gas fire. For more information, visit http://www.SERVPROwarrencounty.com/.

Roof Damage and Hard To Find Water Problems

7/24/2018 (Permalink)

If you have wet areas in the attic or home, you must repair and dry the areas as quickly as you can.

Wind damage from a storm in Bowling Green, KY, can blow roof tiles, leaving weaknesses for water to get into your home. When you can see signs of roof damage from a recent storm, it is time to have a full inspection to find additional damage. Roof repair will be critical to prevent interior and structural damages from water that can get in through the damaged areas in the roof.

Outside Wind Damage Clues

You probably suspect that roof damage has allowed water into your home. You may see signs of storm damage on the outside of your home, such as:

• Bent, broken or discolored shingles
• Rusting, sagging, or buckling gutters

If you see signs like these, it's time to call an experienced roof contractor to do a full inspection of your roof and begin repairs as quickly as possible to prevent future water problems.

Inside Water Damage

While the roof repair is underway, you may want to look for water damage inside. Where should you look?

• Check interior areas around clogged gutters. They are heavy and pull on fasteners, where water can get in. Clogs also cause pooling around your roof.
• Look for stains on the ceilings. Stay out of rooms until repairs are made, if the ceiling is bulging.
• Get in the attic. Look for damaged wood or drywall, and check for wet or moldy insulation.

If you have wet areas in the attic or home, you must repair and dry the areas as quickly as you can. Mold can develop very fast in moist areas and where water damage has occurred. Once the roof repair is complete, the leak is stopped and you can focus on interior cleanup. Mold cleanup should be handled very carefully to prevent further spread of mold spores in your home. A professional restoration company knows how to set up containment areas while they work to clean mold and water damaged areas. For more information, visit http://www.SERVPROwarrencounty.com/.

Little Known Facts About Disaster Insurance Adjusters

6/21/2018 (Permalink)

A smile may be worth a few extra dollars. You just never know.

After a disaster, your insurance company may request you meet with a home adjuster as part of your insurance claim. Although this is a common practice, realizing the adjuster has the power to deny your claim can bring about its own type of stress. Here are a few things you probably did not know about insurance adjusters in Bowling Green, KY.

1. You have the right to hire an independent or public adjuster. Working as an intermediary, the consultant can give independent opinions, help you reach a settlement, and deal with the insurance company’s adjuster.

2. You have the right to disagree with the adjuster’s settlement suggestion. This is especially true if your claim is denied. Check your insurance policy for steps to take in disputing the claim.

3. The home adjuster works for the insurance company – not you. The adjuster will work to save his or her company as much money as possible.

4. You have the right to ask the adjuster questions. You may want to ask questions about how long the process will take or which water damage specialist to work with.

5. The adjuster has the right to ask you questions. To prepare for his or her visit and save time, gather as much documentation as you can about the circumstances of the loss.

6. The adjuster will almost always ask for records about even the smallest lost or damaged items. In the past, dishonest people have tried to inflate their insurance claims by faking lost or damaged personal possessions. For that reason, verification may be necessary. Be prepared to justify each and every claim.

Depending on the type of policy you have, the home adjuster may visit your house several times during the claim process to review the damage and restoration. Being courteous during each visit can go a long way with a weary adjuster that has listened to complaints all day. A smile may be worth a few extra dollars. You just never know.
For more information, visit http://www.SERVPROwarrencounty.com/.

Commercial Fire Sprinkler Floods: 3 Ways To Protect Your Business

6/19/2018 (Permalink)

Flooding from a broken fire sprinkler system can be unexpected for you as a business owner.

There are many different sources of flooding that can affect your Bowling Green, KY, commercial building. Some causes are common; however, even those that happen less often can be just as damaging. For example, you may not anticipate malfunctioning ceiling sprinklers to cause a flood, but being prepared can help you protect your business in case the worst should happen. As you create a plan of action, there are a few strategies to consider that may reduce flood damage and allow your business to recover faster.

1. Know Where the Water Shutoff Valve Is

Trying to find your building’s water shutoff valve while the fire sprinklers are spraying water everywhere might prolong flooding and make matters worse. Locate your building’s main water valve ahead of time and map the fastest way to get to it. Give your managers a copy of the map so they can turn off the water if you are not there. The quicker you can cut off the water supply, the less serious the damage may be.

2. Have a Flood Damage Service On Call

Being able to call for help when your building suffers water damage can give you peace of mind, even during the worst of floods. Having a flood damage and restoration company on call that can perform mitigation services may reduce widespread problems that stem from a sprinkler malfunction. Experienced technicians can drain water from vulnerable areas and prevent water from spreading to adjacent rooms.

3. Be Aware of Your Insurance Coverage

If you have business interruption insurance, take the time to fully understand what your policy covers so there are no unpleasant financial surprises after a fire sprinkler flood. Have your agent’s number posted in several different locations and call him or her right away after an incident so the claim can be filed as soon as possible.

Flooding from a broken fire sprinkler system can be unexpected for you as a Bowling Green, KY, business owner. Being prepared for this or any type of water damage may help reduce the cost of mitigation and repair services so you can recover quickly. For more information, visit http://www.SERVPROwarrencounty.com/.

Always Available

5/31/2018 (Permalink)

Flooding in Bethany Church

It was a Friday afternoon just before our office was about to close when we got a call from a frazzled customer about a pipe bursting in the ceiling of the second floor of their church.

Within the hour our first responders arrived on scene with the needed equipment to begin the clean up process. While several of our trained professionals were busy extracting water from the floor and removing damaged contents, our other professionals were coming up with a scope of services for our customer and reassuring them that we were there to help them.

Our main priority was to get their property prepared for the next Church service. Our crew worked very dilligently and at the end of the day we had a very satisfied customer! 

SERVPRO of Warren County is ready whenever there is flooding due to a broken pipe. Our technicians are trained and on call 24/7.

Supporting the Red Cross

5/30/2018 (Permalink)

Red Cross Fun Run in Warren County

The Red Cross is a wonderful organization that helps to give back to the community in times of crisis.

The local Red Cross chapter here in Warren County works relentlessly to raise awareness and collect funds to be able to help in a person's time of need. We at SERVPRO of Warren County want to do everything that we can to show our support to them. They recently held a 5k Fun Run/Walk in the community to raise some extra money in order to be able to continue to give back. Our Sales Marketing Manager, Nikki Duff and our Sales Marketing Rep, Jordan Strange, attended this event to show our support! We pride ourselves on being there for our community in any way possible.

Great deal of water...

5/24/2018 (Permalink)

Our crews were called on a Sunday afternoon to a local factory here in Bowling Green. One of their employees hit a pipe with a fork lift and busted it. The water ran for at least 2 hours before they could get it shut off. There were several offices affected as well as their entire warehouse. Our teams arrived within the hour of the phone call and got to work. It was a priority to get the offices back in working order so that their employees would have workspace the next day. Within 6 hours we had the water in all of the offices extracted and drying equipment was set. For the warehouse, it took several days to extract the water as we had crew members squeegeeing water as others sucked it up. We pride our crews for their ability to work well together and get the job done.

Pipes in the ceiling

5/24/2018 (Permalink)

Water damage from ceiling

In several homes and businesses there are pipes that run through the ceiling and when one of them bursts, it can cause a lot of damage. Fortunately, at this commercial property, they caught the leak in a timely manner and called us immediately. It is well known that the sooner we can get to your water damage, the less damage will occur. Once our crews arrived, they came in to extract the water that had gotten to the floors, removed the damaged ceiling tiles, some wet insulation. Once all of these materials were removed it allowed us to set drying equipment shortly. Our crews continued to check it daily until the drying numbers reached IICRC standards. It typically takes 3-5 business days to dry a structure properly.

Grease fire

5/24/2018 (Permalink)

We arrived onsite within an hour of the call of a commercial fire damage.

IF A GREASE FIRE STARTS:

  1. Cover the flames with a metal lid or cookie sheet. Leave the cover on until it has cooled.
  2. Turn off the heat source. 
  3. If it’s small and manageable, pour baking soda or salt on it to smother the fire.
  4. As a last resort, spray the fire with a Class B dry chemical fire extinguisher.
  5. Do not try to extinguish the fire with water.
  6. Do not attempt to move the pot or pan outside. 

Do not use flour, baking powder or other cooking powders that resemble baking soda or salt – they have a different chemical makeup and will not react similarly. They will make the fire worse.

Carpet damage

5/24/2018 (Permalink)

There are many times that it may not be necessary to remove your carpet. Sometimes we will lift your carpet and place drying equipment beneath it. This is what we call "drying in place" or "floating carpet." If at all possible, we will try to save your carpet to save you money on the repair side.

Here are 5 steps to prevent carpet mold.

1. Remove water as quickly as possible. 
2. Use fans to begin the drying process.
3. Use a dehumidifier to dry out the room.
4. Once it is dry, clean your carpets.
5. Sanitize your walls and baseboards.

The sooner you start cleaning up after water damage, the sooner you can stop mold from growing under your carpet. Call us today at SERVPRO of Warren County to help with your water damage needs.

Keep Trees Trimmed in Tornado Prone Areas

5/24/2018 (Permalink)

Home destroyed by tornado in Plano, Kentucky.

Tree Branches Become Debris in a Tornado

We love to have our tall leafy trees in our yards to keep our house cool during the Summer heat. The shade they provide is wonderful when the sun is high in the sky.

These same trees we love can also be very harmful during a storm or tornado if they are not trimmed regularly. Strengthening the trees around your property can help keep their limbs from being torn off and becoming debris in a storm. Here is what to look for when trimming threes around your home:

  • Limbs with wounds
  • Decaying branches
  • Structural defects
  • Limbs rubbing against each other
  • Exposed roots

If your trees are trimmed properly before the stormy season they will be less likely to become debris. Many homes are destroyed by tornadoes in Warren County, KY. Learn more about the ways SERVPRO of Warren County can help during stormy weather.

How To Tell Mold From Mildew: 3 Key Identifiers

5/12/2018 (Permalink)

Battling mold and mildew in your Bowling Green, KY, home can be a year-round housecleaning challenge. From preventing costly mold damage to scrubbing away mildew in the shower, fighting household fungi can take time and a considerable amount of elbow grease. However, trying to clean up mold on your own may cause the further spread of spores and increase the risk of a severe infestation. Knowing how to tell the difference between mold and mildew can help you save time, money and let you know whether you need the services of a certified mold remediation and removal company.


1. Texture


Although mold and mildew are both part of the fungi family, they have different textures that are usually visible to the naked eye. Mildew growth is typically thin and slimy, while mold is usually fuzzy or wooly. You can perform a quick test by adding a few drops of bleach to the suspect area, as mildew grows lighter on contact while mold retains its color.


2. Color


You may be able to tell mold from mildew by the color of the growth. Mildew is usually grey or light yellow as it spreads, while mold growth comes in a variety of colors, from green to white to black. If you suspect what you see is black mold, it is a good idea to avoid touching the area and call in mold damage specialists to treat the problem instead, as this type of fungus can be aggressive and will likely need professional intervention.


3. Growth Pattern


While both mold and mildew have a few similar qualities, the way each grows and spreads can help you tell them apart. Mildew is a surface fungus that can be wiped away easily, as it develops in flat, thin patches. Mold spores, however, penetrate the surface of any material they attach to and grow into wide patches that can be difficult to remove.

It can be difficult to tell mold from mildew when you encounter either in your Bowling Green, KY, home. However, knowing the characteristics of each can help you prevent mold damage and keep your home clean and sanitary.

For more information, please visit us athttp://www.SERVPROwarrencounty.com.

5 Ways to Prevent Space Heater Fires

5/7/2018 (Permalink)

Approximately 25,000 house fires every year are attributed to space heaters. User error is the primary cause, although heaters without essential safety features may malfunction and pose a fire risk. Here are five ways that you can prevent a burned space heater from starting a fire in your home.

1. Keep a minimum of three feet between space heaters and combustibles. Combustibles include bedding, curtains, and upholstered furniture. You should also only operate a space heater on a hard, level, non-flammable surface.

2. Don't operate heaters unattended around pets or kids. Children, cats, and dogs don't understand the principles of fire safety.

3. Purchase a space heater with safety features. One of the best ways to prevent a burned space heater is to purchase a model that automatically shuts off when it overheats. Check the model you are considering for a safety certification label, ground fault circuit interrupter plug, and a sturdy cord that is at least six feet long. Make sure the heater has all of the features you need to stay warm while running a very low risk of fire.

4. Turn off or unplug heaters when not in use. This can reduce the risk of a fire starting when you are elsewhere in your home or away from home.

5. Avoid plugging other electronics into the same outlet as a space heater. You should also never use an extension cord, as this equipment heightens the overheating risk.

Your heater can only work as designed if it is kept in working condition. You may need to regularly clean the filter on your space heater to prevent it from overheating. In addition to following these steps, you should also test the smoke alarms in your home and replace batteries or damaged units. If a burned space heater does cause a fire, contact a smoke cleanup service in Bowling Green, KY.

For more information, please visit us athttp://www.SERVPROwarrencounty.com.

When lightening strikes!

5/3/2018 (Permalink)

On Friday, December 10th, the Richardsville Fire Department crews worked a structure fire at Woodburn Baptist Church. According to Chief Skipper, the fire damage was confined to the church's attic and sanctuary ceiling. Fire Chief, Bob Skipper says it appears it was an electrical fire, or started because of ceiling-mounted lights.

Our SERVPRO of Warren County crews were able to go in and contain the damage after working through the night. We assured Pastor Tim Weeks that we would clean up enough so that they could still hold services coming up that following Sunday. Sure enough, church services resumed per usual Sunday morning, with a tarp on the ceiling covering the damaged area.

We were thankful for their trust in our crews to cleanup their fire damage and we thank them for their business.

Hitting the road to help in storm disasters

5/3/2018 (Permalink)

When a disaster strikes in an area across the nation, SERVPRO franchises unite and activate what we call, Storm. Being a corporate entity allows us to travel and help one another. 

It is important to use here at SERVPRO of Warren County to "keep it green" and make sure that anyone that has storm damage is being taken care of. 

We hold our staff of professionals to a high standard and expect nothing but the best for you.

When you are dealing with storm, flood, and water damage, immediate action is crucial. You should choose the company with storm damage experience and expertise that has the resources and equipment to handle the job. SERVPRO of Warren County can respond immediately to storm and flooding conditions.

SERVPRO To the rescue!

5/1/2018 (Permalink)

Commercial Building that suffered a fire damage.

We were on the seen within 1 hour and began working right away.

A small electrical fire caused a big mess at a local business here in Warren County.

Our team started the job by extracting the water from the fire sprinklers and fire department. Removing the water is the primary step after a fire to make sure mold will not begin to grow. Once the water was removed our cleaning crew could get to work cleaning up soot and smoke damage.

There is no job too small or too big for SERVPRO of Warren County. This building was quite large with water and fire damage. The property owners were impressed with our work and very thankful that they were able to get into their building so quickly after the fire.

Fire in classroom

5/1/2018 (Permalink)

Burned school from HVAC fire.

It was a Sunday afternoon when  SERVPRO of Warren County the call that a classroom in one of our local county schools had a small fire from their HVAC unit. It was very important for them to be able to conduct school the next day so that the entire Warren County school system didn't have to shut down.

That sounded reasonable to us so we called our entire crew in, including our marketing people, to start the work. We spent about 6 hours scrubbing walls and floors, throwing contents away and setting equipment including ozone machines to help to alleviate the smell.

The officials at the school were very grateful that they could re-locate the damaged classroom upstairs but even more excited that they were able to resume classes as usual.

Would you like water with your popcorn?

5/1/2018 (Permalink)

Theater has water damage and is cleaned by SERVPRO

Going to the theater on your day off has become a national pass time. Who doesn't love buttery popcorn and chocolate while enjoying a new release on the big screen with surround sound blaring in your ears?

When we got a call from the Theater in downtown Franklin about a water loss we knew we had to get there quickly. We were onsite within an hour extracting water and setting equipment to begin the drying process. We did not want to disrupt anyone's weekend plans of leisure and they didn't want to lose any business. After only a couple of hours of hard work and dilligence, they were back up and running!

SERVPRO of Warren County is always there to help keep your business going.

Sprinkler Malfunction in Bowling Green, KY

5/1/2018 (Permalink)

Cold morning for a water sprinkler malfunction.

Here in our Bowling Green, KY we have had several winter storms. Here at SERVPRO of Warren County, that does not keep us from responding to disasters.

A sprinkler head burst at the Convention Center causing an entire hallway and a few rooms to be affected. Water had already started moving up the walls causing more damage before we received the call to help them.

We followed our best practices and arrived on scene within the hour of the phone call and began working immediately to start the drying out process.

After a short amount of time we had extracted all of the water and set our equipment. Needless to say, we have happy customers!

Just remember that we are ready to serve you 24/7 and we are Faster to any disaster.

House Fire in Bowling Green, KY

5/1/2018 (Permalink)

Coffee maker catches fire in Bowling Green, KY

A Coffee Maker caused the fire in this Bowling Green KY home.

The homeowner requested that her Insurance Company call us after seeing our van in the area. We were on location within a couple of hours to begin the cleanup of this severely damaged home. 

When we looked in the attic we were able to locate the customers wedding dress still in tact as well as the candle from their wedding day. We were also able to recover and restore several of their vintage heirlooms that had been in the family for years.

After several months of long work and diligence we were able to get the home repaired and some very happy customers back to a place they had called home for years. "Like it never even happened."

How Water Damage Can Hurt Your Business and What You Can Do

4/11/2018 (Permalink)

Whether it comes from a broken pipe, a sprinkler malfunction or an overflowing toilet, water damage can be inconvenient and costly in Bowling Green, KY. It can cause harm not only to your building but to electronics and furniture as well.


In What Ways Can Commercial Water Damage Happen?


Water damage can be devastating to a company. The following list outlines some of the most common ways your building can suffer from a water disaster:

• A hurricane or tropical storm causes flooding.
• One of the toilets in the restroom leaked overnight.
• A broken pipe or water main flooded your building.
• The fire sprinklers went off, causing an indoor rainstorm all over the office.


What Gets Damaged During an Indoor Flood?


Only a few inches of water covering the floor can cause costly damage to the carpets and walls and invite mold and wood rot. Furniture and expensive office equipment can be ruined. In severe flooding, the water may seep into the walls and damage electrical wires.


How Do You Deal With the Aftermath of Commercial Water Damage?


You should address water damage as soon as possible. Your water repair company in Bowling Green, KY, can get started on preventing mold, cleaning soaked carpets and restoring waterlogged surfaces. You should also contact your insurance company for information on flood and water damage coverage.


How Can You Prevent Water Damage?


Regularly have your plumbing and fire sprinklers inspected and maintained to prevent leaks and burst pipes. If a major storm is approaching, prepare by placing sandbags around entrances and moving important documents and computers to a safe place. Install a water shut-off valve under your water heaters. Unfortunately, not all disasters can be prevented, but these tips can minimize the likelihood of severe damage.

Don’t let a broken pipe or toilet overflow disrupt your productivity. When you take swift action to prevent or address a flood, your water damage experts may be able to help you avoid a costly emergency and keep your business—not burst pipes—running smoothly.

For more information, please visit us athttp://www.SERVPROwarrencounty.com.

Preparing Your Commercial Property for Extreme Winter Weather

3/30/2018 (Permalink)

Nowadays, you have access to a wealth of information right at your fingertips, so there’s no reason for the weather in Bowling Green, KY, to take you by surprise. The more uncertain matter is what to do in preparation for extreme weather once you know it’s on the way. A heavy downpour or snow storm could still cause problems, but a bit of planning may make things less difficult for your commercial property and the people who use it.


Stock the Necessities


The buildings you own and manage should be outfitted with emergency kits in case anyone is stranded, especially if the power has gone out. Their cases should be easy to move and well-stocked. There are some recommended items to include:

• Food and water
• Supplies for basic first aid
• Flashlights with extra batteries
• A whistle


Keep Your Building in Shape


The property itself should also be well-maintained to improve its safety in a snowstorm. If the structure of the roof is prone to collecting water and snow, hire a contractor to fix it and prevent collapse. Ensure that the walls are well-insulated. Be prepared to turn off the water valves if there’s a pipe burst. In extremely cold conditions, it’s vital to have an alternate heat source on hand, such as a fireplace or extra blankets.


Consider Your Employees


One of the best ways to make an emergency situation easier is to prevent one from arising in the first place. If you run a business and see an ominous forecast on the news, consider having your employees stay home for the day until it’s safer to travel. If remote work is an option, it may be wiser to have your staff work from home instead of coming into the office.

If your building suffers damage from a snowstorm despite your preparations, a professional service can help clean up, restoring safe conditions and allowing business to carry on as usual in a timely manner.

For more information, please visit us at http://www.SERVPROwarrencounty.com.

What To Expect During Water Damage Clean-Up

3/30/2018 (Permalink)

Water damage can accumulate slowly over time or be the result of a catastrophic event. Either way, the most important thing is to mitigate the damage as soon as possible. The longer you let water damage sit, the more destruction it will cause. Whether you’re dealing with a pipe burst, seasonal flooding or a slow water line leak, don’t try to handle water damage clean-up on your own. Water damage professionals in Bowling Green, KY, have the right equipment and expert knowledge to ensure your home is completely restored to its original condition. Here’s what to expect when you call.


1. Evaluation


When water damage experts arrive at your home, they’ll need to evaluate the situation. They need to determine the source of the water, judge how dirty and potentially hazardous the water is and assess the extent of the damage.


2. Water Removal


Professionals have access to pumps, extraction units and other specialized equipment to remove water from your home quickly and efficiently. They also have cameras and meters that can detect water inside your walls to make sure no damage is overlooked.


3. Drying


A pipe burst can leave a lingering low level of moisture in walls and floors even after the main mass of water has been removed. Over time, this can cause as much damage as standing water. Experts use industrial-grade dehumidifiers and fans to completely dry floors, walls and furniture to prevent further warping, molding and discoloration.


4. Clean-Up


Replacing belongings and keepsakes can be expensive or even impossible. That’s why professionals focus on restoring your belongings through deep cleaning, disinfecting and deodorizing.


5. Building Restoration


Severe water damage can destroy paint, drywall, wood or tile flooring and carpets. In these cases, the original materials may need to be completely replaced. A water damage professional can remove the destroyed materials and replace them, ensuring your home is returned to its original state.

A pipe burst can seem like the end of the world, or at least of your peaceful and clean home. Fortunately, professional water damage mitigation services in Bowling Green, KY, can restore your home using these five essential steps.

For more information, please visit us at http://www.SERVPROwarrencounty.com.

Take Care of Water Damage To Prevent Mold

3/30/2018 (Permalink)

Mold is a preventable problem for most homeowners in Bowling Green, KY. Like most fungi, mold thrives in damp, dark environments, so mold prevention begins with monitoring your home for dampness and water damage. If you notice signs of excessive moisture around your house, don’t wait to take action. Bring in a professional to repair any leaks and to mitigate damage to building materials before mold has the chance to grow. Here are some of the most common signs and sources of excess moisture in your home.


Signs of Water Damage


Some signs of water damage are obvious, but if you have a leak inside the wall or floor, you may not notice right away. Here are some things to look out for:

• Water stains on walls or ceilings
• Bubbling or blistering of paint or wallpaper
• Sagging floor around fixtures or appliances
• Warping or cracking of wood or laminate floors
• Rusted hot water heater or pipes
• Excessive condensation on pipes or windows
• Damp insulation in the attic
• Damp concrete walls in the basement
• A musty smell (if mold growth has already begun)


Sources of Moisture


Leaks are one of the most common causes of unwanted water in the home. These can be due to places in the roof or around windows and doors that let rainwater in or damaged pipes in your walls. If the land slopes down toward your home, it can increase the chances of water seepage in your basement. Gutters on your roof that are clogged or not draining away from your house can also cause problems. In Bowling Green, KY, some homes may be at risk for flooding. If your home floods, you’ll want to bring in a restoration specialist to dry and restore the damaged areas as soon as possible, before mold growth begins.

The most effective mold prevention is making sure you tackle moisture as soon as you notice it. Keeping an eye out for potential leaks and seepage and addressing them right away helps keep your home dry and mold-free.

For more information, please visit us at http://www.SERVPROwarrencounty.com.

How To Avoid Mold Growth in Your Restaurant

2/21/2018 (Permalink)

No business wants to deal with mold growth. However, it can be particularly disastrous for a restaurant in Bowling Green, KY. A place that serves food will need to shut down temporarily until the mold problem is addressed. Whether the culprit is water damage or high humidity, the people who operate the establishment need to remain proactive to avoid mold development in the future.


1. Keep Humidity Level Below 40 Percent


A lot of humidity can build up in a restaurant. Ideally, you want to keep the overall humidity level under 40 percent. You can accomplish this by installing dehumidifiers in key areas, such as the bathroom, kitchen and basement.


2. Clean Appliances Regularly


Someone should be in charge of cleaning all the appliances, silverware and countertops frequently. The fridge should be cleaned once a month. You also want to ensure you clean off all mops, sponges and towels regularly. If they begin to smell musty, then you know mold growth is beginning.


3. Inspect All Food Before Using


Whether you purchase your ingredients from a local supermarket or receive them from an interstate truck, you want to inspect everything before using it. Make sure your chefs are trained to spot mold. This is particularly important when dealing with dairy.


4. Have Professional Inspections


It is much more preferable to spend money on preventive actions than risk your restaurant closing down. Hire a mold remediation team once every so often to come out and make sure there is no mold whatsoever in your building. Even if there is no mold, the team can tell you if there are any risk factors in place that could eventually lead to mold.

You do not want to risk the well-being of your restaurant just because someone forgot to clean the kitchen a few times. Make sure everyone who works for you is invested in preventing rapid mold growth.

For more information, visit http://www.SERVPROwarrencounty.com.

What To Do After a Fire Emergency

2/14/2018 (Permalink)

Once you’ve been through a business or residential fire, you may find yourself overwhelmed and unsure of what to do next. Don’t let the stress get to you! Fire restoration is not easy, by any means, but it can be manageable. Here is what you should do after your home has suffered a house fire.


1. Find Shelter


Most likely, you can’t stay in your home after a fire. If this is the case for you, then you need to find somewhere to stay right away. Your safety and security should always come first. Before you do anything else, make sure that you have temporary accommodations in Bowling Green, KY.


2. Call the Insurance Agency


This is one of the most important steps after a fire. You need to call your fire insurance agency and file your claim as soon as possible. In many cases, this will not only cover the damages but can also potentially cover living and business expenses following the incident. In addition, your agent may have suggestions on how to handle the restoration and cleanup, such as not touching any damaged items.


3. Restore the Building


With the help of fire restoration specialists, you can have your business or residence back to how it used to be. First, the company will assess your home to conclude what the extent of the damage is. Then you can expect a thorough cleaning and tearing out of damaged or irreparable belongings and furniture. Smoke cleaning utilizing air filtration devices and dehumidifiers may also take place before a rebuild.

House fires and business fires can be devastating on their own. When you have to deal with fire restoration, it can only add more stress to the situation. This is why it’s important to have people who can help along the way. Knowing what to do after a fire can help alleviate some of the chaos and stress that you’re bound to feel.

For more information, visit http://www.SERVPROwarrencounty.com.

3 Best Ways To Avoid Frozen Pipes

1/11/2018 (Permalink)

The winter season in Bowling Green, KY brings with it chilly conditions. It’s ideal weather for cuddling up with a hot cup of cocoa, but it’s not always good for your home’s pipelines. Freezing temperatures can result in frozen pipes. In the worst case, the pipes may burst. If that happens, the first response is to call a water line repair and cleanup service. Fortunately, you can keep the water flowing by following a few simple tips.

1. Use Heating Tape

Pipelines need added warmth when the thermostat hits those frigid temperatures. Heating tape gets the job done. Place it directly on pipes that are easily accessible. There are two types of tape available:

• Manual
• Automatic

You must plug and unplug the manual version. The automatic tape shuts on and off according to the heat level. Make sure you follow the safety instructions and precautions when using this approach.

2. Open the Doors

In most cases, pipes are more freeze-prone because they’re enclosed behind cabinets. These spaces are especially cold and dank during extreme winter weather. Pipelines benefit from the circulation of heat, so open the cabinet doors. Additionally, keep all your home’s interior doors open. This helps ensure the water lines receive enough warm air.

3. Let the Faucets Drip

Frozen pipes aren’t the only problem you may face. There’s also the possibility that the water lines might burst. You can go from no water flow to water flooding your home. This is preventable by letting the faucets drip. Water dripping from the faucets keeps the pipes from freezing. It also prevents the blockages that increase pipe pressure.

You have no control over the cold winters in Bowling Green, KY. However, you can control the impact wintery weather has on your home’s water flow. When you follow the tips above, you’re less likely to experience frozen pipes. If for some reason the pipes burst, call a reputable water line repair service immediately. Visit http://www.SERVPROwarrencounty.com for more information on water damage.

Preventing Frozen Pipes This Winter

1/11/2018 (Permalink)

As the weather turns colder and the snow piles up, it’s important to understand how the changing seasons affect your facility’s maintenance routine. Winter poses different hazards and there are different methods of preventing them. Keeping your building warm and dry means understanding these risks and doing the work that will protect you from them. Let’s talk about how to prevent frozen pipes, which can burst and lead to water damage indoors.

Tips for Preventing Pipe Freezing

Use the following tips to help prevent issues with pipes freezing:

• Keep the thermostat at the same temperature day and night.
• Add insulation to crawlspaces and utility access areas.
• Insulate pipes that pass through unheated areas of the building.
• Increase ventilation to pipes in kitchen and bathroom areas.

The general rule you want to follow is this simple: Making sure your pipes receive the benefit of your regular HVAC climate controls will prevent ice from forming in them. That’s why it’s important to check on insulation and to keep your temperature controls at a reasonable setting day and night. Temperature fluctuations in the main work areas are amplified in crawl spaces and other less-insulated parts of the building.

Pipes Freezing in Extreme Temperatures

No matter how hard you try to prevent frozen pipes in Smiths Grove, KY the winter weather occasionally just throws you a curveball. That means there’s a chance an extreme cold period could overcome your prevention measures, especially if that cold snap is more drastic and longer than usual for Smiths Grove, KY. When that happens, it’s important to have an emergency plan.

This emergency plan needs to include local restoration experts who know how to deal with a burst pipe, so you know that you will get help with cleanup and with water line repair afterward. If you work with your insurance company and plan, it’s easy to make sure your choice will be covered, too, so you have an easy-to-follow plan of action when an emergency strikes that will help your facility bounce back after an emergency.
 Visit http://www.SERVPROwarrencounty.com for more information on commercial water damage.

What Is Mold? An Overview

12/7/2017 (Permalink)

What Is Mold? An Overview

Black mold has long been regarded as the bane of property owners, and with good reason. Mold cleanup is a chore that no one wants to deal with, but of course it must be handled properly for the health of those who occupy the property. A moisture problem in the space doesn’t have to equal a mold problem though, if you understand how mold works.

Time and Space

Mold growth is fast in the right conditions. It only takes 48-72 hours for mold to become a serious problem in a damp and warm space. Standing water isn’t a requirement; mold can flourish in any indoor space with higher-than-usual humidity. For best prevention, keep your indoor humidity below 45 percent.

Signs of Mold Growth

Unseen dangers are often the worst kind. Even if you don’t see evidence of black mold on your walls, floors, or ceilings, you may smell it if it is present. Mold generally gives off a thick, musty odor that is fairly recognizable to most. If you smell mold but you can’t see it, you may have colonies hidden
behind drywall or under carpeting.

Tips To Handle It

There are a few things you should do immediately upon suspicion of a problem, along with a few things you should not do:

Stay out of any area where you see or smell mold. Mold can travel easily through the air and even hitch a ride on your clothing. Leave the mold cleanup to a professional who is trained in handling it.
Reduce the airflow in your space by turning off the HVAC system and fans. Keeping the mold stationary will help to mitigate the problem.
Don’t attempt to dry out the area on your own. Specialized equipment will alleviate a moisture problem more quickly and safely than you can yourself. Avoid blowing air across any surfaces that you suspect may contain mold.
Avoid touching the mold with anything, even disinfectants. Mold should be handled by a professional in order to eliminate the chance of spreading it further.
Don’t delay in calling a qualified professional to handle the problem.

Be sure you approach any mold cleanup with the proper care to avoid causing further damage. Visit http://www.SERVPROwarrencounty.com for more information on mold.

Moldy Lake Home

6/19/2017 (Permalink)

The walls and floor in this Lake Home are covered in mold due to high humidity. The home has been sitting empty for several months and the temperature wasn't controlled, therefore, mold has begun to take over. If let unchecked it only takes 72 hours for mold to begin to grow and it will quickly take over. SERVPRO of Warren County was able to clean up, sand and seal the walls in order to rid the homeowners of this nasty fungus! Of course there were cabinets and some flooring that had to be pulled out and replaced, but the foundation was still good and the home was able to be put back "Like it  never even happened." 

This family will be able to make future memories in their Lake home thanks to team SERVPRO.

Flooded Business in Bowling Green

6/16/2017 (Permalink)

The locker room and front office in this local business was flooded when a rain storm came through town. There was about an inch of standing water to be extracted when our Warren County SERVPRO arrived on site. Our crew was able to get the water extracted and equipment set within an hour of the call. Luckily there were not many contents affected and the regular work day didn't have to be disrupted. The manager was so happy to have us get everything under control so quickly and not have to stop the work flow. We left the equipment for a few days and then we were able to mop up any left over residue and get the business back "Like it never even happened." 

Mold under Wall Paper!!!

6/15/2017 (Permalink)

The wall in this Warren County bedroom had mold growth beneath the Wallpaper. The homeowner was remodeling the room for their newest family member when they found the nasty invader lurking on the wall. SERVPRO of Warren County was on the scene as soon as possible to get started on the task at hand. We were able to finish stripping the paper off the wall, sand the wall down to remove the mold and then seal it with an antimicrobial paint in order to prevent future mold growth. We were then able to help them get the room turned into a beautiful paradise for their new baby boy!! We turned a troubling situation into a very happy ending and left another SERVPRO customer feeling "Like it never even happened."

Storm in St. Louis is a humbling event

6/14/2017 (Permalink)

The Living Room in this Missouri home was flooded after several days of non stop raining. Our Warren County SERVPRO team was in town helping out local franchises with an over abundance of claims. 6 people from our location dropped what they were doing and went to St. Louis when we got the call that there was massive flooding and they needed as many crews as possible. Our Marketing team was in town first to assess the damage and set up appointments so that when our production team made it to town they could begin work immediately. We were able to help several families and businesses get their property back to preloss condition. Our crew is very humbled to be able to help out in times of crisis.

Electrical Fire in Bowling Green

5/24/2017 (Permalink)

This home in Bowling Green, Kentucky was damaged when the wiring caught fire. Luckily nobody was injured, but the homeowners lost most of their contents as well as sustaining significant structural damage before it was extinguished.

As soon as the scene was released, our SERVPRO of Warren County crew was on the scene to help begin the clean up process. We helped to document all of the unsalvageable contents as well as packing up anything that could be cleaned and stored until the home is repaired and ready to be moved back in to.

It is a very sad experience for anyone to have to go through, but our goal is to make it as easy and worry free as possible so that the customer can concentrate on other things.

When in crisis we are always here to help!

Roof Leak

5/24/2017 (Permalink)

Wet Carpet in Bowling Green home

This home was damaged when a roof leaked due to a massive rain storm. Most of the rooms were affected and extensive drying had to be done. Our Warren County SERVPRO crew was able to pull back the carpet, remove the pad and then set equipment to dry the carpet and sub floor at the same time. 
The owners were happy to know that we had taken care of this type of situation before and that their personal belongings were in good hands. We were able to get the home dry in a few days and then put in new padding and relay the carpet. Once all that was done we cleaned all the carpet and made sure the home was back to its original condition "Like it never even happened."

Busted Pipe causes damage

5/24/2017 (Permalink)

This home in Bowling Green, KY was damaged when a water pipe in the wall busted and leaked onto the hardwood flooring. SERVPRO of Warren County was able to get onsite before the flooring was too saturated and set the proper drying equipment to keep the floors from buckling. The customers were very concerned about the hard wood and were very happy to find that we have specialized drying equipment that is specifically designed to pull the moisture out of the wood and save flooring. This saved them possibly thousands of dollars in the long run since the flooring was through out several rooms and would have needed replacing. Our crew is happy to be able to help you in your time of need and help get things back "Like it never even happened."

Flooded Cell Phone Store

5/24/2017 (Permalink)

Flooding at local Cellular Store

This local Retail Cell Phone business was flooded when several strong storms passed through last week.  SERVPRO of Warren County was able to get to the store and begin the clean up process within an hour of the call. We had to extract water and move contents out of harms way so that we could set equipment and take our initial readings. Luckily the damage wasn't as excessive as they first had thought and we were able to get things dried up within a few days without disrupting the work flow very much. 

When water or fire affects your home or office give us a call and we will be there in a hurry to make your property look  "Like it never even happened."

Flooding in St. Louis

5/24/2017 (Permalink)

Storm Troopers to the rescue

SERVPRO of Warren County received a call to travel to St. Louis, MO to help with the influx of claims that had come in due to massive flooding. Our crew loaded up and was on the way in a flash. By the time the crew made the 4 hour trip, our home crew had called several customers and had appointments lined up and ready so they could hit the ground running. We had six of our team members in the St. Louis area for 10 days helping out the local franchises during their time of crisis. 

Our team loves to be there to help and get people back on their feet and will work as many hours as it takes to get them back in their homes and "Like it never even happened."

Lightening causes major damage to home

5/5/2017 (Permalink)

Lightening causes home to catch fire

This home sustained severe damage when lightening hit the roof and caught it on fire. The Fire Department had to put it out with water which caused even more damage. SERVPRO of Warren County was on the scene within an hour of receiving the call. There was a lot of structural damage as well as the contents being damaged and destroyed. Our crew spent hours sifting through the items with the customer to pack up what was salvageable and bring it back to our office to be cleaned and stored until repairs are complete. The homeowner will have to move out until all the work can be done, however, they feel safe in the knowledge that we are going to make things "Like it never even happened."

Torrential Rains cause flooding in Ohio

4/28/2017 (Permalink)

Category 3 Water calls for Tyvek suits and masks.

This home in Cincinnati was flooded with sewage when torrential rains caused the city storm drains to overflow. SERVPRO of Warren County was at the scene to help out local franchises that were inundated with jobs. There was sewage and debris scattered about and our crew was suited up in tyvek suits, gloves and masks to ensure their health and well being was protected. The crew had to remove most of the contents from the garage and basement of this home due to the category 3 water that had saturated the items. Several hours were spent hauling out furniture and trash as well as mopping up sewage and wiping down hard surfaces. When all the mess was cleaned up, we then sprayed the area with antimicrobial in order to sanitize everything. The customer was very happy to have someone else take some of the burden of their loss away.

Water Leak in local Apartment Complex

4/28/2017 (Permalink)

There were 2 apartments affected when a water line burst in the bathroom of one apartment. The tenants contents were saturated and had to be moved in order to begin the drying process. While part of the crew met with the manager and got paperwork signed and explained the process to everyone involved, the rest of the team set to work. We had to pack up contents, move furniture and extract water. We were then able to set the drying equipment to begin getting things back to normal. Luckily our SERVPRO of Warren County team was on site in time to keep the damage from spreading any further. After 4 days of drying equipment running and then spraying antimicrobial spray we were able to get things back "Like it never even happened."

Bathroom leak affects home in Bowling Green, KY

4/28/2017 (Permalink)

A leaking pipe under the bathroom sink caused significant damage to this Warren County home. The hardwood was saturated in 2 rooms and had to be removed and the water also leaked down in to the crawlspace and insulation had to be removed in half of that area. Our team of trained technicians were able to extract the water and get the hardwood, carpet and trim pulled right away so that equipment could be set to prevent any further damage. Several Air Movers and Dehumidifiers had to run for a few days in order to get everything dried to industry standards. We were done with the dry out in 4 days and the customer was able to contact their contractor to begin putting everything back in place. 

Busted pipe in Alvaton, KY basement

4/28/2017 (Permalink)

When our office was contacted after hours due to a busted pipe we were on our way within the hour. A plumber was on the way to stop the leak and the local Insurance Agent recommended that she call SERVPRO of Warren County to take care of drying up the mess. We were able to get water extracted, tear out carpet and pad, detach the baseboards and get equipment set up in order to begin drying up all the water. 

Our Office works closely with local agents and adjusters to assure that homeowners are taken care of as soon as possible so that their lives are as minimally impacted as possible.

This homeowner was very pleased at how quickly we responded and had them back to normal.

Vandalism fire in local school

4/27/2017 (Permalink)

Fire in local school shuts down bathroom temporarily.

The bathroom in this Warren County School suffered minor damage when a student decided to set the toilet paper dispenser on fire. Luckily it was contained to one room and only caused minimal damage. SERVPRO of Warren County was on the scene shortly after receiving the call and was able to begin the cleaning process. Our crew set some Negative Air equipment in order to help with the odor in the air. They spent several hours cleaning up debris and wiping down surfaces in order to get this bathroom operational in the shortest amount of time. At the end of the day we had another happy customer and a bathroom that looked like "It never even happened"

Nobody likes vandalism, but if you are in need of clean up give us a call 24/7.

Mold in Bowling Green Home

4/27/2017 (Permalink)

Bowling Green Kentucky Mold

The door in this Bowling Green, KY home is covered in mold due to high humidity after a water heater busted. It only takes 3 days for mold to begin to grow and it can be a major concern for people with respiratory or allergy issues. SERVPRO of Warren County was on the job and ready to fight those mold spores within hours of the call. The flooring and walls of the Laundry Room were also affected and we had to cut out drywall and tear out flooring to get to the source. We were able to get everything wiped down and sprayed an antimicrobial to help prevent future regrowth. After setting negative air machines for a couple of days were were able to get rid of the musty odor and had the home looking good as new.

Water Damage leads to Mold growth

4/27/2017 (Permalink)

Living Room Mold

This Living Room in Warren County, KY suffered damage from a water loss that was left too long and mold began to grow beneath the wood flooring. If water is left at the right temperature for a few days it will cause mold to start growing and will continue to grow at a rapid pace. SERVPRO of Warren County has the right tools to tell where water has been saturated through to the subfloor. We had to pull up the hard wood in order to get to the underlayment where the mold was working its wicked magic. We were able to remove the mold with light sanding and then set equipment to ensure everything was properly dried before spraying an anitmicrobial that will help prevent future mold growth. 

In your time of need we are always here to help!

Hot Water Heater Busted in Smiths Grove, KY

4/21/2017 (Permalink)

Water Loss in Smiths Grove KY

The hot water heater leaked in this Smiths Grove, KY home causing water damage to the Hallway, Kitchen and Living Room flooring. SERVPRO of Warren County was on the scene within 45 minutes of the phone call and started extracting water. The hot water heater had to be removed and replaced, and we had to tear out the carpet and padding in order to begin the drying process. We set several air movers and dehumidifiers to dry out the sub floor and baseboards.


Our crew worked after hours in order to make sure this customer's home was on it's way back to looking "Like it never even happened."


 


No job is too big or too small for SERVPRO of Warren County and our highly trained technicians. 

Fire at Bowling Green, KY school

4/20/2017 (Permalink)

Smokin' in the Boys Room!!

A student set fire to a toilet paper dispenser causing a big mess at a local school here in Warren County. SERVPRO of Warren County had performed work for the School System before so School Officials contacted us and we were on the scene within 1 hour to begin work.

After all of the debris was picked up, our crew began cleaning up the soot and setting negative air equipment to remedy the odor caused by the smoke. It was a priority to get things in order so that the regular school day would not be interrupted. 

The School Officials were very impressed with our Sales Marketing Reps and our Crew.  Classes were resumed on their regular schedule thanks to our diligent crew of professionals.

 

Moldy Crawlspace in Bowling Green, KY

4/20/2017 (Permalink)

Mold in Crawlspace of Bowling Green, KY home.

Humidity caused mold on the joists of this crawlspace in Warren County Kentucky. The insulation was starting to sag and you can see the spots growing on the wood in the photo. Mold can cause health issues for some people as well as being annoying and smelly.

Our highly trained crew was able to come in and tear out the moldy insulation and replace it as well as sand and clean off the moldy beams. Drying equipment helped to get the temperature at a good level for us to kill the existing mold and then we were able to spray and paint the beams with antimicrobial to help prevent any future mold growth. At the end of the day we had a very satisfied customer!

Fire Loss in Bowling Green Grocery Store

4/20/2017 (Permalink)

Bowling Green, KY business is affected by fire.

This grocery store in Bowling Green Kentucky had a large fire that shut them down for business. The damage was so extensive that every food item in the store was thrown out. Water from the sprinklers and Fire Department caused almost as much damage as the fire itself did.  SERVPRO of Warren County had to call in over 100 temps to keep this job under control. There was extensive damage and it took several months to do the tear out and complete the repairs. 

Thanks to the diligence and hard work of our highly trained employees the owners were at ease through the whole process. New shelving, new ceilings and floors and of course all new inventory and the customer was back to business "Like it never even happened."

Grease Fire in Warren County home

4/20/2017 (Permalink)

Grease Fire in Bowling Green, Kentucky

This kitchen had severe smoke damage from a grease fire. The resident stepped away for just a moment and the fire erupted causing soot and grease to splatter all over the kitchen cabinets, ceiling and floor. Fortunately they were able to get it put out very quickly to prevent more extensive damage. You can see the soot and grease on all of the contents and counter top.

Our Warren County SERVPRO team was called to clean up the mess and was able to get a crew on site within an hour. Using our special SERVPRO cleaning products and a little bit of elbow grease we were able to get the cabinets and countertops looking like brand new. We were able to get the soot off of the walls and floors and left with another satisfied customer.

Storm Team Recognition

4/20/2017 (Permalink)

Storm Team Highlighted in our Corporate Newsletter

Our Warren County team was proud to be recognized by SERVPRO Corporate in the February Storm Spotlight. 

Our crew's dilligent work in the past 3 storm events has earned us this recognition.

Our Storm Team spends countless hours away from home helping when disaster strikes in other communities across the country. We know what it is like to be uprooted from your home and we work very hard to get things back to normal as soon as possible for these grief stricken families.

While our Storm Team is out of town our local crew has to step it up as well in their absence. We all work together as a team and make the magic happen.

Thank you to our team and thank you SERVPRO!!

HVAC Cleaning at Bowling Green Office

4/20/2017 (Permalink)

Duct Cleaning in Bowling Green

Dust, Dirt and Mold OH MY!! That is what you find when you start to clean out the HVAC duct work at any residence or commercial building and this office in Bowling Green, KY was no exception. Most people don't realize that their indoor allergies can be reduced drastically by keeping their duct work clean and filters changed regularly. 

SERVPRO of Warren County is happy to help with all of your Duct cleaning needs. We have an IICRC trained and experienced crew that will come in with specialized equipment to make sure your registers and intakes are all as clean as possible. 

When we cleaned the ductwork at this local office the unit was clean and shiny when we left and there were no signs of dirt or dust.

 

Hurricane Matthew Damage

4/20/2017 (Permalink)

Hurricane Matthew Clean up

This photo is from late October  to early November 2016, in Lumberton, North Carolina. This was a storm event for Hurricane Matthew. There were about 6 franchises chosen to participate in the clean up for the Housing Authority. These were townhouses that we removed all contents, made 8ft flood cuts on the bottom floor, cleaned to SERVPRO standards and dried for 3-5 days. We were gone for approximately 3 weeks working 12 hour days.

While on storm events we just perform emergency services and leave it ready for a local contractor to do the repairs. This is a very humbling experience for all involved and shows the dedication of all SERVPRO employees to spend that much time away from their families in order to help those in need.

 

Golf Tournament at Crosswinds Golf Course

4/19/2017 (Permalink)

Work Hard Play Harder!!

Our Marketing Team had a blast at Crosswinds Golf Course in Bowling Green, KY. This years event was to help raise money for Houchens Industries Boys & Girls Club of Bowling Green. We sponsored a tee at the event as our way of helping out this worthy cause. 

SERVPRO of Warren County wants to do everything that we can to show our support to as many local organizations as possible. 

Our Sales Marketing Manager, Nikki Duff and our Sales Marketing Reps, Katie Moore and AJ Gilbert attended this 2 Day event providing trail mix, chips and crackers as well as SERVPRO golf towels and tees. We also had bug spray available for those in need.

We pride ourselves on being there for our community in any way possible. 

 

Keeping on top of the IICRC Guidelines

4/19/2017 (Permalink)

Sea of Green!!

SERVPRO Of Warren County recently purchased several dozen new Velo Air Movers in order to keep up with industry standards. These pieces of equipment are lighter and more efficient than the old air movers that we are phasing out.

We follow stringent guidelines set in place by IICRC in order to keep receiving business from local vendors and offices.

Along with our state of the art equipment, we also have highly trained technicians that have to follow the IICRC standards when performing any work on Water Mitigation or Mold Remediation claims. Our crew is IICRC certified to remediate water losses and has to maintain this training by doing follow up classes every 2 years.  It is our goal to do things the right way the first time in order to keep our business thriving and our customers happy

Kentucky Manager's Meeting

4/19/2017 (Permalink)

Learning together to grow together!!

Ron Morehead and Steve Guice from SERVPRO Trainership in Alabama came to Bowling Green to host a Kentucky Managers Meeting. There were managers from all of the SERVPRO franchises in Kentucky present to take part in this event. SERVPRO strives to be the best and in order to be the best you have to train the best, therefore, they spend hours every year bringing resources and helpful tips to become better Managers and better teams. We want to succeed in this business and that is why we sent 4 of our employess to represent our Warren County SERVPRO as well as to gain valuable information to bring back to the rest of the Office and Crew. Everyone enjoyed the time to socialize with other franchise members as well. 

Hope for the Homeless

4/19/2017 (Permalink)

Helping the less fortunate in our community!

The 6th Annual Hope for Homeless event is coming up April 28-30, 2017. Several volunteers for the Realtors Association will be on site at Farmers National Bank on Campbell Lane in Bowling Green, KY accepting can goods and monetary donations to help feed our local families.

Several local businesses have banded together to camp out again this year in the parking lot of Farmers National Bank in order to raise awareness for the community's homeless citizens. They take in donations of non perishable items as well as monetary donations to donate to Hotel Inc. and our local school resource centers to help provide food for children during their breaks. This is a very worthy cause and we hope to get an awesome turn out again this year. 

Leaky Roof in Bowling Green Kentucky

4/17/2017 (Permalink)

When a leaky roof gets you down, you can count on SERVPRO of Warren County to pick you back up.

In this residence a severe thunderstorm had passed through town.  The wind had torn off shingles and allowed rain water to flood into the home.  The entry foyer walls, ceiling, and floor sustained large amounts of water.  We were able to get on site and set equipment to begin to dry the structure, but the damage had been done.  The hardwood was saturated beyond repair and the ceiling had collapsed leaving drywall and insulation debris scattered. After several days of drying and cleaning SERVPRO of Warren County had everything out and the home was ready for the repairs to begin. It's never fun when disaster strikes, but in your time of need we are always there to get your home or business back "Like it never even happened."

Storm Team Recognition

3/20/2017 (Permalink)

Storm Team Recognition

Warren County SERVPRO was happy to be recognized as the February Storm Spotlight!


Last year, the crew traveled to three Storm events which caused significant growth for the Franchise. The team traveled to Texas, Ohio and North Carolina helping Customers get their homes and businesses cleaned up after storm events. Our Crew prides themselves on hard work and dedication and are very humbled to be able to help out in these catastrophic circumstances.


They spent a lot of time on the road last year and are very diligent in their work and enjoy being able to help out in times of need.


We appreciate the recognition from our Corporate office and will continue to work toward helping our community and those around us in any way.

Realtor's Association Involvement

3/13/2017 (Permalink)

Realtors Association Award

We were honored to be named "Business Partner of the Year" by the Realtor Association of Southern Kentucky, Inc. at the Annual Installation Banquet. We enjoy being involved with this Association and all that they do with our community including the Annual Hope for the Homeless event as well as monthly meetings to plan events to help out the community.

Our Sales Marketing Manager, Nikki Duff and our Sales Marketing Representative, Jordan Strange attended a dinner where we were publicly acknowledged for this award.

We believe in being involved in our community and are very honored to receive this award recognizing our work in Warren County. We hope to remain an active part of the Realtor's Association of Southern Kentucky for years to come.

2017 Home Expo

3/9/2017 (Permalink)

Home Expo Booth

The 2017 Builders Association of South Central Kentucky Home Expo was held at the Sloan Convention Center this past weekend. Along with SERVPRO of Warren County there were over 50 other booths representing the many businesses of this region. There were many festivities including the Penguin Plunge and most businesses were having a give away of some sort. SERVPRO of Warren County gave away an Apple TV to one lucky person as well as giving out great advice on how to keep your home safe during disaster.  The people of the community were able to get lots of tips and ideas for building and decorating their homes and businesses. With Spring right around the corner this was a great start to beginning those new Spring Projects. 


 

We show our appreciation!

4/18/2016 (Permalink)

Bowling Green Area Chamber of Commerce Women's Appreciation Event

We can all agree that women are an important part of society. Our local Chamber of Commerce couldn't agree more and decided that they would use an entire afternoon to show the Business Women in our community just how valuable they are. The Chamber set up booths with fun things to do and of course provided a wide array of food. They even had golf carts available to escort the women back and forth from their vehicle to the event. SERVPRO of Warren County had our Sales Marketing Representative, Jordan Strange,  take our golf cart and participate in the chauffeuring of these women. It was a very exciting event and everyone seemed to have a great time proving it doesn't require a disaster to bring the community together.

Social Media Helps

4/18/2016 (Permalink)

Spillway Bar & Grill

In today's society, social media really helps to get the word out about pretty much everything. Today a local business sought out a water restoration company by posting a question to their status asking if anyone could recommend a company. Several people tagged SERVPRO of Warren County in their comments. Once we saw there was a water loss through social media at this business, we drove over to see if we could be of assistance. After much discussion and walking them through the process of water mitigation, we spoke with their insurance company and they asked when we could start. Within an hour we had our team of trained professionals at the site and began the process of getting their business back in operating condition.

Vandalism

4/18/2016 (Permalink)

Preston Miller Park

At a local Warren County Park there were some unknown suspects that decided to vandalize the area with spray paint. We received the call asking if we could help and of course we headed out right away. Our well trained crew arrived on site within an hour and with the help of our wonderful SERVPRO cleaning chemicals were able to scrub it away. Graffiti may be art to some, but it has it's place and we knew it was not appropriate for this location. We love being an active part of our community and doing whatever it takes to keep it clean and beautiful for everyone to enjoy.


As a result of our crew's hard work it now looks "Like it never even happened"


Crime doesn't pay!

Don't stall, get to the mall

4/18/2016 (Permalink)

Greenwood Mall

Our local Shopping Mall was having a store remodel done when the contractor raised his JLG lift a little too high and hit a sprinkler head causing it to burst. The water traveled in to the entire space and the two stores on either side of this one. We worked very hard for several hours on these 3 spaces to extract water and get equipment set because we wanted to keep any further damage from occurring and to get the businesses open as soon as possible. Needless to say, our trained crew had them up and ready to operate by normal business hours the next morning. Thanks to the dedication of everyone involved all three of the stores were able to conduct business "Like it never even happened."

Milestones

3/25/2016 (Permalink)

Recently the owners of our Warren County franchise were acknowledged by the Bowling Green Area Chamber of Commerce for having been an active partner for 20 years. We have enjoyed many events hosted by the Chamber and cherish the friendships we have made and maintained through the years. We are very proud to be a part of this organization and enjoy the many benefits it entails.


Our Sales Marketing Manager, Nikki Duff and our Sales Marketing Representative, Jordan Strange attended a breakfast where we were publicly acknowledged for this sponsorship.


We believe in being very involved in our community and are honored to receive this award. We hope to remain an active member of the Bowling Green Chamber of Commerce for many years to come.

Moving on up!

3/9/2016 (Permalink)

Congratulations to our very own, Nikki Duff! Nikki has shown us that she is very dedicated to SERVPRO of Warren County and we have promoted her to Sales Marketing Manager.

Also, help us to welcome our new Sales Marketing Representative, Jordan Strange! We are excited to see him grow in this industry.

Please remember that Nikki and Jordan are on standby 24/7 to serve you! Their direct numbers are:

Nikki: 270-202-4213
Jordan: 270-202-9139

Now Hiring

2/21/2016 (Permalink)

We are hiring for 3 positions here at SERVPRO of Warren County. Below are the job titles and descriptions. If you feel you are qualified for one of these positions, please email us at nduff10128@gmail.com.

***Office Administrative Assistant***
Primary Role:
*Perform all office administrative tasks related to customer calls, job management and tracking, scheduling of jobs, and customer satisfaction activities. ...
*Perform basic accounting duties relating to accounts receivable, accounts payable, payroll, and banking.
*Perform general office duties, such as drafting correspondence, filing, and creating reports.

***Sales Marketing Representative***
Primary Role:
*Promote and sell franchise services in assigned territory, which results in meeting or exceeding assigned sales goals.
*Grow and develop customer base by utilizing a systematic process to identify new prospects and to routinely contact and follow-up with customers.
*Conduct repetitive contact calls to build relationships and educate the customer on why SERVPRO® is the best cleaning and restoration company.
*Use the quarterly Marketing Media Kit to market SERVPRO® services and to sell the benefits.
*Provide and communicate clear and accurate pretesting, scoping of services, and job estimates.
*Monitor and follow-up on all assigned jobs ensuring customer needs are met.

***Production Crew Chief***
Primary Role:
*Manage and complete jobs according to SERVPRO® processes per work order.
*Respond to service calls when needed. Set up and establish efficient job flow, coordinate requirements for the job, complete job documentation, perform and supervise production work, and monitor assigned jobs from start to finish.
*Follow and enforce all safety procedures on the job site. Resolve
problems quickly as they arise.
*Monitor all assigned jobs to ensure customer needs are met. *Perform sales and marketing activities, including add-on sales and security checks.
*Communicate and establish relationships with commercial, insurance, and residential customers.

Residential Water Cleanup

11/19/2015 (Permalink)

One small piece came off of the sink pipes and there was a HUGE mess!

Our crew came in with our extraction equipment and cleaned up the water. It wasn't long before we were tearing out floors and replacing them with new floors that the homeowners were excited to get.

Once again, happy customers!

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