Recent Why SERVPRO Posts

Why Is IICRC Certification Important?

3/24/2019 (Permalink)

Why SERVPRO Why Is IICRC Certification Important? SERVPRO is certified with the IICRC for water, fire and mold damage

The standards for the restoration industry are set by the Institute of Inspection Cleaning and Restoration. A professional who holds this certification is prepared to use cutting-edge techniques and offer the highest standard of service. There are several reasons that the Preferred Vendors of insurance companies maintain IICRC credentials.

Industry-Wide Standards

The standards of this certifying agency are developed and maintained by leading restoration professionals. This organization collaborates with the American National Standards Institute and establishes its own standards:

  • ANSI
  • BSR
  • IICRC

ANSI and BSR standards apply to particular types of restoration, whereas Institute certification is earned by restoration professionals. In order to become certified, a service provider must demonstrate their knowledge of and ability to adhere to best practices for mitigation and restoration.

Up-To-Date Methods

The Institute regularly updates standards and offers new certifications. Even after a professional earns a certification, he or she must still obtain 14 credit hours of continuing education every four years. This requirement ensures that the certifications issued by this agency remain current based on industry standards. Any professional who holds a restoration or mitigation certificate should be capable of meeting or exceeding the expectations of clients and insurers.

Preferred By Insurers

Most mitigation and restoration companies that insurance companies consider Preferred Vendors maintain certification. In order to be considered certified, a company or franchise must employ at least one credentialed technician. SERVPRO is an approved training school, and new franchise owners and employees are encouraged to obtain and maintain certification. Insurers can trust that certified restoration professionals will recommend the best methods for damage mitigation and restoration.

Clients and insurers should make sure that the service they hire to restore damage is certified by the IICRC. This certification indicates that professionals are trained in the most effective methods. Inquire about the certification status of a damage mitigation and restoration company in Richardsville, KY.

4 Important Steps You Should Take To Reduce Space Heater Fires

2/22/2019 (Permalink)

Why SERVPRO 4 Important Steps You Should Take To Reduce Space Heater Fires Keep space heaters clear of dust and pet hair

4 Steps To Take Preventing Fire Damage From a Burned Space Heater

Space heaters can be very convenient, especially if you have one room in your home that never seems to get enough heat from your central HVAC system. Whether you use a space heater regularly or you only pull it out on the coldest winter days, here are four important steps you should always take to prevent fire damage in Bowling Green, KY, from a burned space heater. 

1. Clean It Thoroughly

Before you use your space heater for the first time, make sure you clean all visible surfaces thoroughly. Dust and other small particles tend to build up on the heater’s surface and could potentially cause the unit to overheat or catch fire if not removed regularly. 

2. Leave Plenty of Empty Space Around Your Heater

Never put your heater up against a blanket, piece of furniture or any other item. If you do, you’re likely to have a burned space heater before long. Space heaters should always have at least three feet of empty space around them, free from furniture, carpets and other items. 

3. Keep Heaters Away From Kids

Don’t operate a space heater in an area where kids frequently play. To reduce the risk of fire if a child does accidentally knock over the heater, make sure you purchase one that has an emergency shut-off mechanism. You should also keep pets away from heaters whenever possible. 

4. Never Leave a Heater Unattended

Never leave a space heater unattended. If you plan to leave the room for a few minutes or a few hours, turn the space heater off beforehand. You can easily turn it back on when you return. 

Following these preventatives steps will minimize your chances of fire damage while warming your home. If you experience a burned space heater or fire damage even after taking these preventative steps, a fire damage restoration professional can help with your smoke cleanup and restoration needs. 

2 Reasons To Address Mold Immediately

2/22/2019 (Permalink)

Why SERVPRO 2 Reasons To Address Mold Immediately Water heater leaked causing mold growth in a Bowling Green, KY home

Prevent Mold Growth in Your Home

The presence of mold leaves behind an unmistakable musty odor. Although this fungus can develop inside a house when it is simply a little too humid, it is more likely to develop after flood water damages the premises. When that flooding is accompanied by sewage loss, the contaminants only exacerbate the problem. Homeowners in Bowling Green, KY should try to prevent mold growth entirely. However, if mold does develop, then you need to address it right away before a bad stench turns into something much worse. 

1. Structural Damage

Mold is particularly destructive to certain materials, including gypsum board, plaster and wood. Over time, these materials may weaken and change color. You may not even see the damage if the item is painted, but the paint merely hides the mildew. The only way to ensure your home remains structurally sound is to remove all presence of mold. Certain structures may need to be replaced entirely to make sure your house is safe to live in. 

2. Rapid Growth

Mold growth can get out of hand in just 24 hours. It can spread exponentially when exposed to the right conditions. Leaks, condensation and high humidity can accelerate the growth process, causing the mold to overtake entire sections of walls and flooring. Over time, this can lead to toxic black mold. 

An even more dangerous aspect is that visible mold is only half the story. If you see mold, then there is a very high likelihood there is even more growing out of sight. You need someone to come out to your place immediately to ensure your house remains mold-free.

When bringing in a professional team in Bowling Green, KY to address mold in your home, it is vital that every sign of it is removed. This includes the mold you see on the wall as well as spores that have entered the air. Without addressing the problem comprehensively, the mold growth will simply resume, sometimes in less than a day. 

How Does a Restoration Company Respond to Large Losses?

2/18/2019 (Permalink)

Why SERVPRO How Does a Restoration Company Respond to Large Losses? Rely on the leading mitigation and restoration company in Smiths, KY

In the event of a hurricane, flooding, wildfires or other extensive damage in Smiths, KY, independent restoration businesses may find their resources pushed to the limit. This may result in longer response times and lower-quality service. In the event of catastrophic loss, homeowners should seek out a local franchise of a larger restoration company. Here three ways in which this model can improve speed and service quality.

1. Applying Local Expertise

When it comes to storm damage, various regions are prone to different types of disasters. Damage mitigation and restoration professionals gain experience with the types of damage that occur most often in a region. A local franchise combines the benefit of regional expertise with the resources of a national company.

2. Relying on National Reinforcement

In the event of a catastrophic loss, a local franchise may have a limited ability to meet homeowners' needs. A national network of more than 1,700 franchises enables SERVPRO to direct experts and specialized equipment to areas in need. This makes it possible for a local franchise to exceed the service volume of independent mitigation and restoration companies while maintaining quality.

3. Maintaining Service Quality

A national company with industry-standard certifications is a Preferred Vendor of many insurers because of its ability to stand by its work. The structure of this business can enable a franchise in an area experiencing a crisis to call on additional resources to meet local needs. This can ensure that every homeowner receives as fast a response time as possible along with complete, high-quality service.

A company with the ability to call on more than one thousand franchises is better able to respond to a catastrophic loss scenario than an independent mitigation or restoration service. When independent businesses are slow to respond, homeowners should rely on the leading mitigation and restoration company with a franchise located in Smiths, KY.

Mold Remediation: What To Expect

11/29/2018 (Permalink)

Why SERVPRO Mold Remediation: What To Expect Moldy floor in a Richardsville,KY building

Mold Remediation

Realizing you have mold growth in your commercial property in Richardsville, KY, is never a happy discovery, but mold removal can be a fairly straightforward process. It can take anywhere from three to seven days to completely remediate your building, depending on several factors, including how much water or moisture has to be removed and how large the patch of fungus is. Here are the basic steps you can expect mold remediation experts to take to see the process through from beginning to end.

1. Inspection

To understand the extent of the problem and to give you an estimate not only of the time that will be involved in resolving it but also how much it will cost to do so, technicians must inspect the affected area. They test the building for black mold to identify concentrations where growth is likely to occur. They also survey the damage that led to the growth and take care of it so that mold does not become a recurring issue.

2. Containment

To prevent further spread during the mold removal process, the problem must be contained before mitigation can begin. Experts block off the area and shut down air flow out of it to keep spores from moving to other parts of the building.

3. Removal

All materials infested with mold must be taken out of the building. This includes items that must be cleaned or discarded. It also may include drywall, ceiling tiles and flooring. Mold often roots into porous material, so it is usually easier to replace the material than try to get every spore that has embedded itself out.

4. Restoration

After all mold growth has been dealt with, technicians replace the parts that have been removed and return the items that have been cleaned. It is a good idea to hire a company that performs both mitigation and restoration so that your recovery time is minimal.

Mold removal may put part of your building out of commission for anywhere from a few days up to a week. The benefit of getting the problem completely resolved is worth as much time it takes, though.

What You Need To Know About Your Commercial Property Insurance

11/21/2018 (Permalink)

Why SERVPRO What You Need To Know About Your Commercial Property Insurance Fire damage in a Smiths,KY business

Running a small business in Smiths, KY, can be hard work. It can also be expensive. To protect your investment, you probably have a commercial insurance policy. If your policy is like most, though, it is full of legalese. Even though you may not have the patience to read through dozens of pages, you should know how your policy addresses fire damage.

Why Your Company Needs Fire Coverage

When referring to fires, insurance professionals use the following two categories:

  • Friendly fires
  • Hostile fires

With friendly fires, flames stay where you intend them to stay. Fires in fireplaces or stoves are examples of friendly fires. Hostile fires are those that leave containment areas and cause damage. For insurance purposes, coverage is often exclusively for fire damage from hostile fires. If your business’s policy does not cover these fires, you may have to pay for any damage on your own. Of course, no insurance policy covers fires you intentionally set.

What Fire Coverage Covers

Commercial insurance typically covers the damages your business sustains during a fire. While policies vary in coverage levels, most protect the following:

  • Structures
  • Outside buildings
  • Equipment
  • Inventory

If a fire does not completely destroy your business property, you may wish to work with a qualified fire-restoration specialist to restore your company to its pre-fire condition. Your commercial fire policy probably covers these expenses. Note, however, fire insurance does not usually protect your company from losses due to work stoppages. You aren’t out of luck, though, as you can purchase additional coverage to fill this gap.

Even small hostile fires can cause a tremendous amount of damage to the business you have spent years growing. As such, you must have a strategy for protecting your commercial enterprise from fires. With the right commercial insurance, you have the peace of mind you need to focus on meeting customer demands and maximizing profits.

Important Information You Should Know About Flood Cuts

11/13/2018 (Permalink)

Why SERVPRO Important Information You Should Know About Flood Cuts Flood cuts performed in a Richardsville, KY home due to water damage

If your home has been affected by flooding in Richardsville, KY, you may feel overwhelmed by the process of restoration. A flood cut is sometimes needed after a home has been damaged by water, but you may be unsure if your home needs a flood cut, especially if you’re uncertain of the meaning.

What Exactly Is a Flood Cut and How Is It Done?

The term ‘flood cut’ is a simplified term for a common practice that is sometimes required after a home has sustained water damage. A flood cut:

  • Is the process of making a cut in a wall 12 inches above the flood lines in order to tear out drywall
  • Should be done once the home is free of hazards
  • Requires specified equipment and tools to allow for a safe removal of drywall

Why Are Flood Cuts Used?

Flood cuts are generally used to:

  • Remove damaged drywall and decrease the risk of contamination in the home
  • Allow for an accurate analysis of structural damage that has occurred
  • Allow for the restoration of structural damage

How Do I Know if My Home Needs a Flood Cut?

After flooding occurs, flood cuts are not always necessary. However, indicators that your home might need a flood cut can include:

  • Having water in your home that is contaminated with potentially hazardous bacteria
  • Having standing water in your home, even if it appears clean
  • The interior of your home remained wet or damp for an extended period of time

Understanding what a flood cut is, why it is sometimes necessary and when it should be used after flooding occurs can help you better understand what is going on during your home’s restoration process. If your home has sustained water damage due to a flood, it can help to contact flood damage restoration experts who can help you safely and effectively restore your home.