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Toilet Overflow: Three Things You Should Know

10/8/2018 (Permalink)

Water Damage Toilet Overflow: Three Things You Should Know The water from your toilet is most likely a Category 2

If you are currently dealing with a flooded toilet in your Bowling Green, KY, home, you may not know what to do next. It may be that your toilet overflowed due to a backup or plumbing issue rather than sewer damage but knowing why the water is flowing is only so helpful if you do not know what steps to take to fix the situation. Here are three things you should now about toilet floods.

1. Toilet Overflows Can Have Many Causes

A toilet can overflow for several reasons, but a backup in the toilet or a plumbing issue may be the most likely causes. However, a low flow toilet or septic malfunction could also be to blame. Knowing why you have a flooded toilet is a good first step to understanding what steps to take to remedy the situation. If sewer line damage is to blame, you may have an even bigger problem on your hands.

2. Toilet Water May Be Category 2

There are three nationally recognized categories of water damage: Category 1 is “white” water, Category 2 is “gray” water, and Category 3 is “black” water. White water is considered the least contaminated, while black water is often a cause for concern. The water from your toilet flood is most likely Category 2 water, which requires cleanup but many not be as urgent as Category 3 water.

3. A Professional Sewage Company May Help

Since it may be difficult to figure out what is causing your toilet to flood as well as what category your leak falls into, it is usually a wise idea to call sewage cleanup professionals, so trained technicians can help you with your bathroom disaster. They can arrive on the scene, survey the situation and help you decide what to do next. They can often help you fix the matter, as well.

Toilet overflows can be stressful and intimidating and having to worry about sewer damage can make you even more anxious. Use what you now know about toilet floods to make a sound decision for your home.

All Is Not Lost After Water Damage: Tips for Cleaning and Restoring Building's Contents

9/26/2018 (Permalink)

Commercial All Is Not Lost After Water Damage: Tips for Cleaning and Restoring Building's Contents School classroom cleanup in Bowling Green, KY

If your building was in a flood, you may be worried about how you're going to clean your building's contents and equipment. Not only is business equipment expensive, but every day the damage goes untouched is another day that you lose money. You can prevent monetary loss and minimize damage by contacting a Bowling Green, KY, water damage remediation team regarding your flooded company and its contents ASAP. The sooner you begin remediation efforts, the less damage your contents are likely to undergo and the sooner you can get back up and running.

Content Considerations

The first step of the water damage remediation process involves determining which building contents are worth saving and which need to be destroyed. When assessing the damage, your remediation team will give careful attention to the following materials:

  • Drywall
  • Paneling
  • Insulation
  • Pressboard
  • Carpet
  • Carpet padding
  • Furniture
  • Upholstered office partitions

If non-porous materials such as those mentioned above had been sitting in water for more than 24 hours, and if dry cleaning cannot save them, chances are they are unsalvageable. When a flooded company keeps water-saturated materials, it puts it at risk of mold growth and other costly issues.

Non-Porous Materials are Likely Salvageable

Not all materials are unsalvageable. Non-porous materials such as those mentioned below can likely be cleaned, saved and used once more:

  • Stainless steel appliances
  • Glass furniture and fixtures
  • Granite surfaces

Some semi-porous materials such as tile and concrete may need to be given special consideration.

In some instances, if the water touched any of your office equipment or effected the wiring in your office, your team may recommend that you remove electronics and take them to a specialist for evaluation.

Dealing with a flooded company is never easy, but it doesn't have to be back or bank-breaking either. Contact your Oak Grove, KY, water damage remediation team for immediate and thorough assistance and for help minimizing the cost of damage as much as possible.

Why Waiting For an Adjuster Has Risks

9/19/2018 (Permalink)

Storm Damage Why Waiting For an Adjuster Has Risks Flooded basement caused by heavy rains in Smiths, KY

You are relieved that you bought flood insurance, but when there has been widespread flood damage in Smiths, KY, it may take a long time before the adjuster makes it to your house. You are probably getting mixed advice. Some people say it is unwise to make repairs before the adjuster comes, but others say it’s your responsibility to prevent subsequent damage. It sounds risky either way, so what should you do? You don’t want to do work that the adjuster denies, but you also have a responsibility and a need to protect your property from further damage.

Here are some initial actions you can take and why:

  • Document now. Take videos and photos of all property damage to share with your flood insurance company.
  • Tarp exposed areas. If there was damage to your home’s exterior, allowing wind and rain to continue entering, then you should try to prevent this exposure.
  • Remove water as quickly as you can. Your flood problem can quickly become a mold problem in as little as 24 – 48 hours. Mold spores are abundant in the air, and colonies multiply rapidly.
  • Move belongings out of the water. If you have larger furniture items, they can be blocked or separated from the wet floor with foil to prevent further damage. Remove smaller items from the water.
  • Begin the drying process. To prevent mold damage, continue ventilating and drying your property after water is removed. If your electricity is on and safe to operate, you should use fans and air conditioning to aid this process.

These actions are all in the category of preventing additional damage, which reduces costs for everyone. What’s great about working with a reputable flood recovery company is that they likely already have established relationships with flood insurance adjusters, paving a smooth path for the claims process and for getting your home back to normal as quickly as possible.

The Residential Rainbow of Mold

9/12/2018 (Permalink)

Mold Remediation The Residential Rainbow of Mold Mold growth on laundry room in a Bowling Green, KY home

Surprisingly, mold comes in an array of colors and hues. When you find green, blue or black mold at your home in Bowling Green, KY, an image of a rainbow, however, is the furthest thought from your mind. What do the colors mean? Why is it growing in your home?

Colors of Mold

There are a variety of colors, but any mold that is visible to the eye (or noticed by the nose) is in need of mold remediation. Common household colors include:

  • Frequently known as black mold, the color of this sort may appear more greenish-black. Paper, dust, lint and drywall are popular breeding grounds for this type of mold.
  • Green, brown and gray molds are usually found on walls, carpeting or insulation.
  • White, green and blue molds regularly live on walls and food.

Causes of Mold Growth

Regardless of the color, all molds flourish in the same environment:

  • Microscopic mold spores are always present in the air, but it takes certain environmental conditions for them to grow and spread.
  • Areas that are constantly warm and damp are perfect for spores to attach and cultivate.
  • In your home, persistent moisture from water damage, flooding or extreme humidity can cause mold to reproduce.

When a spore lands on a moist surface in Bowling Green, KY, mold grows and spreads. Outside, this helps to break down organic materials. Inside, it destroys your walls, ceilings and insulation. Irrespective of the color or surface, if mold is present in your house it must be remediated. Mold remediation specialists are trained to handle all varieties including black mold. Mold cleanup typically includes assessment, containment, air filtration and content restoration. After the air is filtered, it is normal for some spores to remain as mold is a naturally occurring element. However once the source of the continued moisture is resolved, the spores no longer have the proper environment to grow.

Floods Can Cause Unexpected Damage

8/29/2018 (Permalink)

Storm Damage Floods Can Cause Unexpected Damage Flood damage in Plano, KY

Flooding in Plano, KY is a serious business risk. Some businesses, especially those that maintain a lot of inventory, might be more susceptible to losses than others. The fact remains that flood damage could cause a host of problems:

  • Interruptions
  • Data loss
  • Rendering your facility uninhabitable

Business Interruption


Most companies have business interruption insurance. It's most popular in industries that need to keep working constantly in order to keep up with client orders to fulfill customer expectations. However, business Interruption insurance is not a blank check. Providers will often want to know that their policyholders are doing everything they can to get back to normal operations, such as hiring professional recovery companies.


Keeping Information Safe

Mini companies also rely on detailed records in order to track processes and finances from year to year. This can end up piling up on office computers or in filing cabinets. Smart managers make sure that there are practice is in place, whether they are automated or manual, to maintain off-site copies of a business's most vital records. If client confidentiality is a primary concern, businesses often use flood-proof storage solutions for their information.

Avoiding a Move

Floods have the potential to make a business vacate premises temporarily. However, flooding could also lead to more serious problems, such as black water and structural degradation. There's one main difference between businesses that have to leave for a few days and those that have to move permanently: response time. Forming a partnership ahead of time with a repair company could speed up the process.
There is no way for business owners in Plano, KY, to predict when and where floods might happen. However, keeping cost-effective systems and practices in place to address known risks is always a good idea. While proactive measures are important, acting quickly when flooding strikes is also a key factor in a company's ability to remain in business after a disaster.

Where There's Fire, There's Smoke: How To Eliminate Odors

8/29/2018 (Permalink)

Fire Damage Where There's Fire, There's Smoke: How To Eliminate Odors Fire damage in a Richardsville, KY home

When you walk through your building in Richardsville, KY, after a fire, you may be overwhelmed by the smell of smoke. Fire does more than burn your structure and the things inside it. It also permeates the air with an intense smoke odor, and getting rid of this odor is part of the mitigation process. There are three main methods professional remediation experts use for smoke cleaning.

1. Thermal Fogger

A thermal fogger uses a vaporized solution to neutralize odors in your building. By heating the solvent, the machine produces a fog that it releases into the room. The deodorizing particles find their way into carpet, walls, cracks, crevices and vents to trap smoke particles and absorb them, leaving behind a fresh scent without the use of water.

2. Ozone Machine

An ozone machine creates the same atmosphere that occurs in nature after a thunderstorm. It is effective in smoke cleaning because it purifies the air by traveling the same path that the smoke took through the building and oxidizing its fumes. Technicians seal off the affected area and set up the industrial ozone machines. They vacate the area, letting the machines work their magic, and return later to a room that no longer reeks of smoke.

3. Air Purifier

An air purifier pulls malodorous air into it and releases purified air. The best air purifier to use for the remediation of smoke damage is a HEPA purifier with an activated carbon filter. The HEPA filter can trap extremely small particles. The pores in the activated carbon filter hold smoke particles and neutralize them, ridding the area of odor.

There are many smoke cleaning devices and techniques. After assessing the damage to your building during the walk-through, experts can recommend the method they think would be the most effective in neutralizing the smoke odor in your building so that you can get back to business.

Are Broken Pipes Covered by Insurance?

8/15/2018 (Permalink)

Water Damage Are Broken Pipes Covered by Insurance? Drying mats on a hardwood floor in a Smith Grove, KY home

Whenever a disaster strikes your Smith Grove, KY, home, your mind may stray straight to the finances. After all, a flood can cost you a lot of money in repairs and restoration costs and that's a scary prospect. If a broken pipe caused your home to fill with water, will your insurance help pay for the damages? Your residential water cleanup crew may not be able to give you a straight answer because it all depends on the policies you have.

Normal Wear and Tear

Plumbing can take a beating in any home. If you have multiple people living in your house, the plumbing has to deal with even more use. Because of the normal wear and tear that affects the piping, many companies offer an insurance coverage that can help protect you against flooding caused by broken pipes. A regular homeowner's policy, however, may not cut it. You may need to add extra policies, including the following:

  • All-perils
  • Umbrella
  • Flood

With one of these extra policies, you may be able to breathe a sigh of relief even if your home is filled with waters from a plumbing accident. Be sure to talk with your insurance provider to find out what type of coverage you need.

Negligence

Sometimes there are plenty of warnings that you need to fix a broken pipe. If you have a perpetual leak you ignore, for example, your insurance company may be able to cite this negligence as a reason for denying your claim. Other carelessness that could leave you completely liable for the damages regardless of the policies you hold include lack of heat in cold climates or purposefully putting foreign objects in the pipes.

Every homeowner's policy may be slightly different when it comes to flood protection. Some policies may cover the subsequent damage, such as destroyed flooring, ruined walls and damaged furnishings, of a broken pipe while others may not provide this protection.

Answers to Common Questions About Mold

7/24/2018 (Permalink)

Commercial Answers to Common Questions About Mold If you see signs of mold growth, smell a musty odor, find evidence of water leaks, or know of any past flooding, you should take immediate action.

What does mold look like?

Mold can appear in many colors and could appear as a dark spot on the wall or as black specks around the window. Mold in the crawlspace may look like chalky white growth or could be dark spots behind the sink. Many people in Bowling Green, KY, recognize black mold, but it could appear in several colors, beginning with the most common.

• Black
• Brown
• White
• Yellow
• Blue
• Green
• Orange
• Red
• Pink

Any sign of mold should prompt you to contact a mold remediation expert, even if the growth spot only looks like hard water stains running below the knobs in the sink.

How can you tell if it's bad mold?

Not all types of mold are dangerous, but black mold and other forms of mold in large amounts could lead to expensive repairs and mold cleanup efforts. The best way to prevent extensive damage and repairs is to treat any appearance of mold as if it were bad mold. The only effective and reliable way to tell what type of mold is in a building is to contact an indoor environmental professional.

Who can safely remove mold?

An IEP uses specialized equipment and testing methods to determine which types of mold are on the property, how widespread growth is, how high levels of contamination are, and where mold growth began. DIY tests tend to be inaccurate and could lead to ineffective mold remediation efforts.

When should you take action?

If you see signs of mold growth, smell a musty odor, find evidence of water leaks, or know of any past flooding, you should take immediate action to prevent further growth and to begin mold cleanup. Mold remediation experts in Bowling Green, KY, can get you started. Any time you suspect the presence of mold in your building, you need to act quickly for the protection of your property and those people who live or work in the building.
For more information, visit http://www.SERVPROwarrencounty.com/.

Natural Gas Safety and Fire Prevention Tips

7/24/2018 (Permalink)

Fire Damage Natural Gas Safety and Fire Prevention Tips It is always important to remember that the smallest spark can ignite a gas fire

Natural gas is a simple carbon-hydrogen, an air-like compound that has no unpleasant odor. In order to keep people safe, a rotten egg smell is added by the businesses that distribute the gas to home suppliers. The sulfuric odor is meant to alert homeowners to a dangerous situation because as the smell becomes noticeable, the presence of the highly combustible gas can pose a great threat to homes, animals, and human life. A natural type gas fire is one of the most explosive situations a property owner can experience, and one of the most devastating as well.

Safety Tips

Because of the explosive nature of natural gas, there are some expert-backed safety tips regarding steps to take the moment you notice the unpleasant odor of rotten egg-infused gas. So, if you notice the tell-tale smell, take care to do the following:

Extinguish all open flames including cigarettes and candles.
Turn off any flames powering appliances such as water heaters or gas stoves.
Refrain from flipping any electrical switches on or off.
Leave the area and contact authorities as soon as possible – but not from a phone inside your home.

Furthermore, it is important to take all pets out of the house to prevent potential harm or injury.

Prevention Tips

Natural gas is a huge part of many people’s lives in Bowling Green, KY. From ovens to barbeques, there are many ways people heat and cook with the explosive gas in daily life. To keep homeowners safe from a gas explosion, fire recovery and restoration experts recommend proactive maintenance on every gas appliances at least once a year. The same maintenance should also be done on gas lines into the house and all appliance supply gas joints. Installing a carbon monoxide detector and refusing to sleep in a room heated by gas can also prevent serious injury from a gas fire.

Security Tips

If you do happen to smell a leak, don’t attempt to locate the source of the natural gas. It is always important to remember that the smallest spark can ignite a gas fire. For more information, visit http://www.SERVPROwarrencounty.com/.

Roof Damage and Hard To Find Water Problems

7/24/2018 (Permalink)

Storm Damage Roof Damage and Hard To Find Water Problems If you have wet areas in the attic or home, you must repair and dry the areas as quickly as you can.

Wind damage from a storm in Bowling Green, KY, can blow roof tiles, leaving weaknesses for water to get into your home. When you can see signs of roof damage from a recent storm, it is time to have a full inspection to find additional damage. Roof repair will be critical to prevent interior and structural damages from water that can get in through the damaged areas in the roof.

Outside Wind Damage Clues

You probably suspect that roof damage has allowed water into your home. You may see signs of storm damage on the outside of your home, such as:

• Bent, broken or discolored shingles
• Rusting, sagging, or buckling gutters

If you see signs like these, it's time to call an experienced roof contractor to do a full inspection of your roof and begin repairs as quickly as possible to prevent future water problems.

Inside Water Damage

While the roof repair is underway, you may want to look for water damage inside. Where should you look?

• Check interior areas around clogged gutters. They are heavy and pull on fasteners, where water can get in. Clogs also cause pooling around your roof.
• Look for stains on the ceilings. Stay out of rooms until repairs are made, if the ceiling is bulging.
• Get in the attic. Look for damaged wood or drywall, and check for wet or moldy insulation.

If you have wet areas in the attic or home, you must repair and dry the areas as quickly as you can. Mold can develop very fast in moist areas and where water damage has occurred. Once the roof repair is complete, the leak is stopped and you can focus on interior cleanup. Mold cleanup should be handled very carefully to prevent further spread of mold spores in your home. A professional restoration company knows how to set up containment areas while they work to clean mold and water damaged areas. For more information, visit http://www.SERVPROwarrencounty.com/.